Contact Us
For all inquires, please send email to
Transportation and Community Planning
YRT/Viva
Phone: 905-762-2100
Toll Free: 1-866-MOVE YRT (668-3978)
Mailing address:
50 High Tech Road, 5th Floor
Richmond Hill, Ontario L4B 4N7
Mobility Plus
Phone: 905-762-2112
Toll Free: 1-866-744-1119
TTY for the deaf or hard-of hearing callers
TTY (local): 905-881-5167
TTY (Toll free): 1-866-276-7478
Mailing Address:
YRT Mobility Plus
50 High Tech Road, 5th Floor
Richmond Hill, Ontario L4B 4N7
Traffic and Technology
To report any traffic signals, street lights, traffic signs related issues or inquires, please use the contact below:
Phone: 905-830-4444 ext. 5200
Toll Free: 1-877-464-9675 ext. 5200
Online: Traffic Contact Form
Fax: 905-895-7735
Mailing address:
Transportation Services - Traffic Management and ITS
17250 Yonge Street
Newmarket, ON
L3Y 6Z1
Road Capital Delivery (Planning and Construction)
Phone: 905-830-4444 ext. 5200
Toll Free: 1-877-464-9675 ext. 5200
Email: sean.woods@york.ca
Fax: 905-836-4590
Mailing address:
Transportation Services - Capital Delivery
17250 Yonge Street
Newmarket, ON
L3Y 6Z1
Road Permits and Applications
Address: 90 Bales Drive East, East Gwilimbury, ON
phone: 905-830-4444 ext. 5700
Email: permits@york.ca
Fax: 905-895-3047
Utilities and Plans
For more information or concerns on municipal consents, please contact below:
Phone: 1-877-464-9675, ext. 5784
Fax: (905) 895-7523
Email: municipalconsents@york.ca
Road Maintenance
For issues related to operations, or missing, damaged, and deteriorated signs, catchbasins, or storm sewers, please use the contact below:
phone: 905-830-4444 ext. 5200
Toll Free: 1-877-464-9675 ext. 5200
Email: dispatch@york.ca
Regional Street Trees
For inquiries or issues related to the Regional Street Trees program please contact James Lane R.P.F., Certified Arborist, Area Forester
Phone: 905-830-4444 ext. 5271
Toll Free: 1-877-464-9675 ext. 5271
Fax: 905-895-7735