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Improving Accessibility

Accessibility for Ontarians with Disabilities Act (AODA)

Accessible Bus & Wheelchair

The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) requires that all business and organizations develop, implement and enforce accessibility standards with respect to goods, services, facilities, accommodation, employment, buildings, structures and premises. The AODA consists of five accessibility standards that will enhance accessibility across the province of Ontario. They include:

  • Customer Service
  • Information and Communications
  • Employment
  • Transportation
  • Built Environment

Ontarians with Disabilities Act (ODA)

Ontarians with Disabilities ActThe Ontarians with Disabilities Act, 2001 (ODA) seeks to improve opportunities for people with disabilities and help identify, remove and prevent barriers to their full participation in the life of the province. It applies only to the Ontario Public Service and broader public sector and includes the development of annual public accessibility plans and the establishment of Municipal Accessibility Advisory Committees.

The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) will eventually replace the Ontarians with Disabilities Act, 2001 (ODA), however, the Province has indicated that the ODA will remain in effect for the foreseeable future. Until all standards are released into regulation, all organizations, including local municipalities and the Region, must continue to implement both Acts simultaneously. This includes the continued development, implementation and monitoring of annual accessibility plans.

For more information on ODA, AODA and Region's Accessibility Plan click here.

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