|
|
 |
| Environmental Services |
Environmental Scan
|
| Our innovative people provide environmental services that protect health and the environment and meet the needs of our thriving communities. The long-term vision of our department is to provide environmentally sustainable services through integrated efforts in an organizational culture of opportunity, trust, leadership and partnership. |
Our Customers
|
| The Environmental Services Department's customers include regional residents, businesses, area municipalities and visitors affected by environmental services. |
Accessibility Statement
|
| To plan and provide accessible, safe, quality, cost-effective environmental services that grant universal access for pedestrians at the department's public depots, public events and through its communication efforts. |
Environmental Services
Progress Report on Accessibility Achievements - 2008
Barrier Identified
(Gives a description of the barrier and indicates where the barrier was found. For example, was the barrier in a program, service, by-law, policy, practice or facility?) |
Barrier Type
(Indicates the type(s) of barrier (physical, architectural, informational, communicational, attitudinal, technological, policy/practice) |
Disability Type
(Indicates the type(s) of disability affected by the barrier (physical, sensory, cognitive, mental illness or other) |
How the barrier was addressed
(Describes the action taken to identify, remove or prevent the barrier) |
| Making Regional Services More Accessible |
| Waste Management Promotional and educational printed material. |
Informational, Communicational |
Sensory |
A review of printed materials is underway. |
Water and Wastewater Water for Tomorrow promotional material.
|
Communicational |
Sensory |
A review of promotional materials will be complete by the end of 2009. |
| Waste Management Communication materials |
Informational, Communicational |
Cognitive |
A plain language review of communications materials is underway. |
| Waste Management Waste Management web pages. |
Informational, Technological |
Sensory |
Web pages reviewed and edited based on web audit requirements set out by Corporate Communications. |
| Water and Wastewater Water and Wastewater web pages. |
Informational, Technological |
Sensory |
Web pages are currently being reviewed. |
| Waste Management Emergency Plan. |
All |
All |
Emergency plans will be reviewed by the end of 2009. Emergency Escape Plans were identified for two sites and are in progress for review. |
| Water and Wastewater Emergency Plan. |
All |
All |
Emergency plans will be reviewed by the end of 2009. Emergency Escape Plans were identified for two sites and are in progress for review. |
| Architectural plans for the proposed Community Environmental Centre in Vaughan. |
Physical, Architectural |
All |
Plans for the Community Environmental Centre (CEC) were presented to the YRAAC and revisions were made based on feedback (e.g. reconfiguring the fixture placements in the accessible washroom). |
| Making it Easier to Participate in Regional Government |
| Waste Management Public consultation facilities. |
All |
All |
Ongoing process as needed. Draft audit protocol developed and being reviewed. |
| Water and Wastewater Public seminar locations. |
All |
All |
Audits of seminar locations will be conducted by the end of 2009. |
| Changing Attitudes and Raising Awareness |
| Increase awareness of staff to the needs of people with disabilities through staff participation in inclusivity training |
Attitudinal |
All |
10 staff from Environmental Services have completed the 'Just Ask' Inclusivity Training. |
Environmental Services
Barrier Identification for 2009
| By-laws, policies and practices to be reviewed |
Methods to be used to identify the barrier |
Timing
(When will this be completed?
The timing for addressing a barrier does not necessarily have to be set within 2009. The nature of the action may be phased in over a number of months or years depending on the resources and priorities of the Department) |
| Changing Attitudes and Raising Awareness |
| Review department's internal policies, practices and procedures to ensure incorporation of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) Customer Service Regulation's core principles of independence, integration and equal opportunity. |
A comprehensive review of all internal departmental policies, practices and procedures to identify gaps in the core principles of independence, integration, and equal opportunity. |
2009 |
Environmental Services
Barriers That Will Be Addressed for 2009
Barrier Identified
(Indicate where the barrier was found) |
Barrier Type
(Indicate the type of barrier - physical, architectural, informational, communicational, attitudinal, technological, policy/practice) |
Disability Type
(Indicate the type of disability affected by the barrier - physical, sensory, cognitive, mental illness or other) |
What will be gained by removing or preventing the barrier
(Indicate how accessibility will be enhanced by removing or preventing this barrier) |
Means to prevent/remove the barrier
(Describe what action will be taken to remove and/or prevent the barrier) |
Indicators of success
(Indicate how customer service will be improved by removing or preventing this barrier. Also indicate any other measure(s) that will be used to determine whether or not the Department was successful in removing and/or preventing this barrier) |
Timing
(The timing for addressing a barrier does not necessarily have to be set in 2009; the nature of the action may be phased in over a number of months or years depending on the resources and priorities of the Department) |
| Making Regional Services More Accessible |
| Waste Management Review of communication materials identified two brochures to be revised to enhance accessibility. |
Informational, Communicational |
Sensory, Cognitive |
Improved readability and comprehension. |
Review audio option and change layout and design to enhance accessibility for people with sensory and cognitive disabilities. |
Greater
access to
communication
materials by people with disabilities. |
December 2009 |
| Water and Wastewater Revise web pages to increase access to information. |
Informational |
Sensory, Cognitive |
Increase overall navigation, access and comprehension of web pages by people with sensory and cognitive disabilities. |
Revise web pages for font, colour, contrast and plain language use. |
Increased access to information by people with sensory and cognitive disabilities. |
December 2009 |
| Community Environmental Centre in Vaughan. |
Physical, Architectural |
All |
Increase access to facility for people with all disability types. Enhance functionality and ease of use. |
Accessible
enhancements such as an accessible washroom with reconfigured fixture placements at the front entrance and contrasting paint colours for the walls and floors will be included during construction. |
Increased access to the Community Environmental Centre by people with disabilities. Success to be based on customer feedback. |
June 2009 |
| Making it Easier to Participate in Regional Government |
| Access to public consultation facilities. |
Architectural, Physical |
Physical, Sensory |
Easier access to public consultation facilities for people with physical and sensory disabilities. |
Increasing access to the public consultation facilities using the Region's Accessible Meeting and Multiple Format Guidelines. |
Increased participation of people with disabilities in public consultations. |
April 2009 | |
| |
 |
|
 | |
Print 
