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| Planning and Development Services |
Environmental Scan
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| The Planning and Development Services Department provides accessible public meetings by identifying and removing physical, architectural, informational, and communicational barriers at meeting sites. In addition, we ensure information and communication barriers are minimized in the publications and web application services that we provide. |
Our Customers
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| Planning and Development Services Department customers and partnerships include Regional Council, the residents of York Region, regional and area municipal politicians, other regional departments, area municipalities, development industries, businesses of York Region and public agencies (such as schools boards, health and safety organizations, and conservation authorities). |
Accessibility Statement
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| The Planning and Development Services Department will commit to serving all of our customers, taking into consideration their accessibility needs and our ability to address those needs. When a barrier is identified that requires the co-operation with another corporate department we will work in partnership to minimize or remove barriers to access. |
Planning and Development Services
Progress Report on Accessibility Achievements - 2008
Barrier Identified
(Gives a description of the barrier and indicates where the barrier was found. For example, was the barrier in a program, service, by-law, policy, practice or facility?) |
Barrier Type
(Indicates the type(s) of barrier (physical, architectural, informational, communicational, attitudinal, technological, policy/practice) |
Disability Type
(Indicates the type(s) of disability affected by the barrier (physical, sensory, cognitive, mental illness or other) |
How the barrier was addressed
(Describes the action taken to identify, remove or prevent the barrier) |
| Helping People Live Independently |
| Inclusion of accessibility planning in new community developments. |
Policy/Practice, Physical |
All
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Including accessibility into our New Communities policy for the Regional Official Plan review.
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| Making Regional Services More Accessible |
| Accessibility to Geomatic maps and products. |
Informational, Physical, Technological, Communicational |
Sensory |
People with sensory disabilities can more easily view and access maps and products published online. Online access to regional information increases accessibility and reduces travel. Ongoing incorporation of the practices are used in the development of all new products. |
| Making It Easier to Participate in Regional Government |
| Accessibility Audit of Public Consultation Centres. |
Physical, Architectural, Informational, Communicational |
Sensory, Physical |
All current venues are accessible and sound amplification is used at meetings.
All printed materials are in accessible font colours.
Meeting transcripts, brochures and all display and presentation materials are available on the Region's website.
There have been no requests from participants for additional assistance. |
| Changing Attitudes and Raising Awareness |
Increase awareness of staff to the needs of people with disabilities through staff participation in inclusivity training.
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Attitudinal |
All |
Seven staff from the Planning and Development Services Department have completed the 'Just Ask' Inclusivity Training.
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Planning and Development Services
Barrier Identification for 2009
| By-laws, policies and practices to be reviewed |
Methods to be used to identify the barrier |
Timing
(When will this be completed?
The timing for addressing a barrier does not necessarily have to be set within 2009. The nature of the action may be phased in over a number of months or years depending on the resources and priorities of the Department) |
| Making Regional Services More Accessible |
| Review of Public Consultation Centres and stakeholder engagement forums. |
Staff will continue to review Public Consultation Centres and stakeholder engagement forums for accessibility. |
2009 |
| Changing Attitudes and Raising Awareness |
| Review department's internal policies, practices and procedures to ensure incorporation of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) Customer Service Regulation's core principles of independence, integration and equality of opportunity. |
A comprehensive review of all internal departmental policies, practices and procedures to identify gaps in the core principles of independence, integration, and equal opportunity. |
2009 |
Planning and Development Services
Barriers That Will Be Addressed for 2009
Barrier Identified
(Indicate where the barrier was found) |
Barrier Type
(Indicate the type of barrier - physical, architectural, informational, communicational, attitudinal, technological, policy/practice) |
Disability Type
(Indicate the type of disability affected by the barrier - physical, sensory, cognitive, mental illness or other) |
What will be gained by removing or preventing the barrier
(Indicate how accessibility will be enhanced by removing or preventing this barrier) |
Means to prevent/remove the barrier
(Describe what action will be taken to remove and/or prevent the barrier) |
Indicators of success
(Indicate how customer service will be improved by removing or preventing this barrier. Also indicate any other measure(s) that will be used to determine whether or not the Department was successful in removing and/or preventing this barrier) |
Timing
(The timing for addressing a barrier does not necessarily have to be set in 2009; the nature of the action may be phased in over a number of months or years depending on the resources and priorities of the Department) |
| Helping People Live Independently |
| Inclusion of accessibility planning in new developments with respect to public transit and Regional streets. |
Policy/Practice, Physical |
All |
Reasonable access to all places and services in new community developments. |
Accessibility measures with respect to public transit and Regional streets will be incorporated in the development of new community design criteria. |
Increased accessibility in new community development policy. |
2009 |
| Making Regional Services More Accessible |
| Accessible Public Consultation Centres and stakeholder engagement forums. |
Physical, Architectural, Informational, Communicational, Technological |
All |
Access to Public Consultation Centres and stakeholder engagement forums will be enhanced for people with disabilities. |
All venues will be accessible and sound amplification will be used at meetings. All printed materials will use accessible font colours.
Meeting transcripts, brochures and all display and presentation materials will be available on the Region's website.
Additional help will be available on request. |
Increased participation of people with disabilities in Public Consultation Centres and stakeholder engagement forums. |
2009 – Ongoing |
| Accessibility to Geomatic maps and products. |
Informational, Physical, Technological, Communicational |
Sensory |
Geomatic products that are more easily accessible by people with sensory disabilities. |
Continue to include practices using the most readable and largest fonts possible on maps. Avoiding combination of colours (red and green) on maps. Alternate scroll-over option to allow text-to-speech functionality on York Atlas icons, buttons, and links. Maps created in Adobe Acrobat 6.0 that can be downloaded with features such as intelligent navigation, text-to-speech, and mouseless keyboards. |
Geomatic maps and products are accessible for use by people with sensory disabilities. |
2009 - Ongoing | |
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