Planning and Development Services

Environmental Scan

The Planning and Development Services Department provides accessible public meetings by identifying and removing physical, architectural, informational and communicational barriers at meeting sites. In addition, we ensure information and communication barriers are minimized in the publications and web application services that we provide.

Our Customers

Accessibility Statement

The Planning and Development Services Department will commit to serving all of our customers, taking into consideration their accessibility needs and our ability to address those needs. When a barrier is identified that requires co-operation with another corporate department, we will work in partnership to minimize or remove barriers to access.

The following is a list of the table header meanings:

Progress Report on Accessibility Achievements - 2009
Barrier Identified	Gives a description of the barrier and indicates where the barrier was found. For example, was the barrier in a program, service, by-law, policy, practice or facility?
Barrier Type	Indicates the type(s) of barrier (physical, architectural, informational, communicational, attitudinal, technological, policy/practice).
Disability Type	Indicates the type(s) of disability affected by the barrier (physical, sensory, cognitive, mental illness or other).
How the barrier was addressed	Describes the action taken to identify, remove or prevent the barrier.
Barrier Identification for 2010
By-laws, policies and practices to be reviewed	Indicate what will be reviewed to identify barriers.
Methods to be used to identify the barrier	Describe the method used to identify barriers.
Timing	When will this be completed? The timing for addressing a barrier does not necessarily have to be set within 2010. The nature of the action may be phased in over a number of months or years depending on the resources and priorities of the Department.
Barriers That Will Be Addressed for 2010
Barrier Identified	Indicate where the barrier was found.
Barrier Type	Indicate the type(s) of barrier – physical, architectural, informational, communicational, attitudinal, technological, policy/practice.
Disability Type	Indicate the type(s) of disability affected by the barrier – physical, sensory, cognitive, mental illness or other.
What will be gained by removing or preventing the barrier	Indicate how accessibility will be enhanced by removing or preventing this barrier.
Means to prevent/remove the barrier	Describe what action will be taken to remove and/or prevent the barrier.
Indicators of success	Indicate how customer service will be improved by removing or preventing this barrier. Also indicate any other measure(s) that will be used to determine whether or not the Department was successful in removing and/or preventing this barrier.
Timing	The timing for addressing a barrier does not necessarily have to be set in 2010; the nature of the action may be phased in over a number of months or years depending on the resources and priorities of the Department.

Planning and Development Services
Progress Report on Accessibility Achievements - 2009

Planning and Development Services
Barrier Identification for 2010

Planning and Development Services
Barriers That Will Be Addressed for 2010