Remember, 9-1-1 is only for emergencies - never as a joke!

Here are some tips to help you remember what to do when you are on the phone with 9-1-1:

• Remember to stay calm and speak slowly
  
  
• Tell the 9-1-1 call taker what's wrong and where you need help
  
  
• Speak up loud and clear when the 9-1-1 call taker asks you questions
  
  
• Stay on the phone until the 9-1-1 call taker is ready to help you

Go to "What a 9-1-1 call taker may ask you"