Creativity

York Works is a Transportation Services and Environmental Services newsletter published twice yearly and sent to every household in York Region by mail (more than 320,000 copies). The spring 2009 edition had information about all our events. The York Region website also was a tool used to inform our residents. We post a NPWW page annually to keep the public informed of activities. "Hands-on" activities, displays, demonstrations, tours and friendly staff provided residents with a better understanding of the services that York Region provides. They were also able to see the various careers available at York Region and what they entail.

• We asked our attendees to complete a short survey when leaving to get their suggestions for improvement. The feedback we received was extremely positive. From the comments, it was clear that everyone who attended not only had fun but learned a lot about Public Works. Some comments we heard include:
  
  
  • “Really entertained the kids”
  • “Friendly staff”
  • “Keep doing it, we love it!”
  • “Even better than last year!”
    
    
• As we constantly strive to produce an even better experience for our residents with each campaign, it was particularly nice to hear the last comment.  It is good to know that with new creative ideas, we can make our event even more enjoyable.