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YORK REGION>About Us>Annual Reports>2003
 
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The Health Services Department promotes, protects and enhances the health and safety of the people of York Region through a wide range of health-related mandatory and integrated programs and services provided by its six branches: Public Health, Emergency Medical Services, Long Term Care and Seniors, Health Information and Planning, Community Development, and Administrative Services.


Goal: To keep York Region residents healthy through health promotion, health protection and disease prevention activities.

Achievements:
A multifaceted West Nile virus control strategy was implemented, including extensive public education; mosquito, bird and human surveillance; and mosquito control activities. For the first time, larvicide was applied to catch basins as a mosquito control measure.
Although only four additional flu clinics were offered, the Infectious Diseases Control Division administered 7,108 more vaccines to residents
(a 221% increase over 2002) and distributed 295, 609 doses to York Region physicians (a 134% increase over 2002).
The Healthy Babies, Healthy Children program conducted 10% more postpartum home visits in 2003 as compared to 2002, and provided screening, counselling and home visiting support to 10,390 families with young children.
The number of York Region schools with partially funded Food for Learning school nourishment programs increased from 6 to 44.
Over 4,400 York Region businesses received ongoing health-related resources through the Workplace Wellness program, an increase of 48% over 2002.
The first-ever Youth Summit on Cannabis brought together over 300 high school student leaders to discuss the health, social, legal and political issues around marijuana use.
Through the Food Safety program, 11,141 food premise inspections were completed.
Eat Smart!, Ontario’s Healthy Restaurant program, recognized 115 York Region establishments for excellence in food safety, nutrition and non-smoking seating.
Health Services offered the Proton Workshop to local food premises staff in both English and Cantonese, with 1,297 food handlers certified in 2003 in safe food handling and sanitation.
The York Region Infant Feeding Study 2002-2003 was completed in collaboration with seven other health units, offering an assessment of potential influences on breastfeeding initiation and early breastfeeding outcomes for York Region mothers.
The anti-idling campaign was launched encouraging residents to reduce warm-up idling of vehicles and protect the environment. The York Region Administrative Centre was declared an idle-free zone.
Health Services led the organization of the York Children’s Water Festival, educating over 3,500 students on topics related to water conservation and protection.


Goal: To support safe and secure communities through the provision of high quality emergency medical services to York Region.

Achievements:
York Region EMS trained an additional 8 paramedics to the Advanced Care Paramedic (ACP) level, to a total of 56 ACPs in service in 2003. Advanced Care Paramedics can provide additional, potentially life-saving procedures to their patients.
Two additional emergency response vehicles were deployed in 2003, to a total of up to 33 ambulances and response vehicles available to respond to medical emergencies during busy periods of the day.
Two additional permanent Paramedic Response Stations were established in Unionville and King City in 2003, to a total of 17 stations strategically located throughout the Region.


Goal: To offer quality programs and services which promote the health, well-being and independence of seniors and adults requiring long term care.

Achievements:
In 2003, the Long Term Care and Seniors Branch provided a continuum of care and services to the citizens of York Region. These included over 73,000 long term care facility bed days and in excess of 93,000 day, outreach and supportive housing client days of service.
Provincial funding and approval was secured for an additional 32 long term care beds at the Newmarket Health Centre.
Both the Newmarket and Maple Health Centres converted to computerized healthcare records and documentation in 2003. This initiative resulted in increased funding from the Province and enhanced documentation standards for the entire care team.
The Newmarket and Maple Health Centres achieved 97% overall good to excellent client satisfaction rating in customer service.


Goal: To provide accurate, timely and comprehensive health-related information to York Region residents.

Achievements:
A Measure of Health – York Region Health Status Report 2002 was released in 2003, offering comprehensive health data for the five year period of 1997-2002.
The Health Connection information line answered 72,459 calls during 2003, an increase of 51% over 2002. Approximately 43% of these calls were answered and attended to during the SARS outbreak.


York Region was the second largest epi-centre in North America for Severe Acute Respiratory Syndrome (SARS) during the 2003 outbreak. With other Regional Departments, York Region hospitals, police, fire, long term care facilities, and many community, health and government agencies, the Health Services Department led a comprehensive response to the SARS Outbreak.

During the outbreak, 88 York Region residents were diagnosed as probable or suspect SARS cases. Eight York Region residents died. In addition, approximately 5,000 York Region residents were quarantined at the height of the outbreak and over 20,000 contacts (those potentially exposed to SARS) were investigated.

The SARS outbreak had a significant impact on the operations of Health Services in 2003. As staff were re-deployed to manage the SARS outbreak, a number of programs were temporarily suspended or reduced.

It is worthy to note that Health Services operated the only SARS Assessment Clinic operated by a Public Health Unit in Canada, in partnership with the Ministry of Health and Long-Term Care and Markham Stouffville Hospital.

During the period of the outbreak, the Health Connection information line fielded over 26,419 SARS-related calls and manned up to 48 phone lines.

In 2003, the Long Term Care and Seniors Branch operated and provided service to 200 long term care beds, which is equivalent to 73,000 facility program days.

  In 2003, the Long Term Care and Seniors Branch operated and provided service to 200 long term care beds, which is equivalent to 73,000 facility program days.
In 2003, York Region EMS paramedics responded to over 93,000 calls for assistance, a call volume increase of 21% over 2002.      

 
 
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