The Regional Municipality Of York

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Health Information Line - Health Connection

York Region Health Connection provides up-to-date, accurate public health-related information to York Region residents, organizations and health care providers.

Public health professionals offer confidential information and advice on public health-related topics, resources, services and other community programs, including:

  • Family health: pregnancy, breastfeeding, parenting, feeding baby and child, sleep, injury prevention
  • Infectious disease: disease outbreak, vaccines, school immunization and records
  • Sexual health: sexual health clinic, contraceptive, pregnancy test, STI and other information
  • Sexually transmitted infection (STI): reports on STI or post exposure of blood-borne infections
  • Health protection: food safety, rabies, safe water and health hazards
  • Dental health: education, child dental programs, looking for a dentist

Translation services are available.

To talk to a registered nurse 24 hours a day, 7 days a week about medical symptoms, and whether you should care for yourself or seek other medical or community services, please contact Telehealth Ontario at 1-866-797-0000 or TTY: 1-866-797-0007 (for the deaf or hard of hearing).

911 is always the first number you should call during emergency situations.

To talk to a registered dietitian about nutrition and healthy eating questions for you and your family, contact EatRight Ontario by phone at 1-877-510-5102 open 9 a.m. to 5 p.m. Monday to Friday with evening hours on Tuesday and Thursday until 9 p.m. or email a registered dietitian by going to the Eat Right Ontario website.


Accessing Health Connection

Phone: 1-800-361-5653

TTY: 1-866-512-6228 (for the deaf or hard of hearing)

Email: AccessYork@york.ca


Hours

Monday to Friday from 8:30 a.m. to 4:30 p.m.

  • Option to leave a voice message or email 24 hours a day
  • Response on the next business day

Cost

This service is provided at no cost.

 


 


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Contact Us

  • Health Connection

  • 1-800-361-5653


  • Accessibility

    Accessible formats or communication supports are available upon request

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