The Regional Municipality Of York

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Health Information Line - Health Connection

York Region Health Connection provides up-to-date, accurate public health-related information to York Region residents, organizations and health care providers.

911 is always the first number you should call during emergency situations.

Accessing Health Connection

Phone: 1-800-361-5653
TTY: 1-866-512-6228 (for the deaf or hard of hearing)
Email: AccessYork@york.ca

Public health professionals offer confidential information and advice on public health-related topics, resources, services and other community programs, including:

  1. Sexual health: exual health clinic, contraceptive, pregnancy test, STI and other information
  2. Family health: pregnancy, breastfeeding, maternal mental health, parenting, feeding baby and child, sleep, injury prevention
  3. Infectious disease: disease outbreak, vaccines, school immunization and records
  4. Health protection: food safety, rabies, safe water, West Nile virus and health hazards
  5. Dental health: dental care for children and youth
  6. Sexually transmitted infection (STI): reports on STI or post exposure of blood-borne infections

For other topics, select Option 0 Access York. Translation services are available.


Hours

Monday to Friday from 8:30 a.m. to 4:30 p.m.

  • Option to leave a voice message or email 24 hours a day
  • Response on the next business day

Cost

This service is provided at no cost.


After Hours

For 24 hour support from a registered nurse on medical symptoms, breastfeeding information and whether you should care for yourself or seek other medical or community services, please contact Telehealth Ontario at 1-866-797-0000 or TTY: 1-866-797-0007 (for the deaf or hard of hearing).

 


 


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  • Health Connection

  • 1-800-361-5653


  • Accessibility

    Accessible formats or communication supports are available upon request

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