The Regional Municipality Of York

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Rent and Utility Assistance

York Region residents can get financial assistance for rent, mortgage payments, utilities and other housing costs through two programs.

The Housing Stability Program is for people who are already receiving Ontario Works or Ontario Disability Support Program (ODSP) benefits.

The Homelessness Prevention program is for people who are not receiving other financial assistance.


People Receiving Financial Assistance

People on Ontario Works or the Ontario Disability Support Program who are behind on rental, mortgage or utility payments can get support from the Housing Stability Program for:

  • Preventing a utility cut off
  • Preventing an eviction due to unpaid rent
  • Last month’s rent deposit
  • Moving and storage costs
  • Utility deposits and reconnection costs
  • Household items

Follow up support will be provided to you two weeks, one month, three months and six months after receiving benefits from this program.

Eligibility

To be eligible for the Housing Stability Program, you must:

  • Live in York Region
  • Be homeless or at risk of homelessness
  • Receive assistance from the Ontario Works or Ontario Disability Support Program
  • Have not received benefits from this program within the last three years

You can only receive benefits from this program once every three years.

How to Apply

To apply for the Housing Stability Program, please call:

Toll Free: 1-888-256-1112 
TTY: 905-895-4293 or toll free 1-866-512-6228 (for the deaf or hard of hearing)

An appointment will be made with a Housing Stability Worker to see if you are eligible for the program.


People Not Receiving Ontario Works or ODSP Benefits

People who are behind on rental, mortgage or utility payments can get support from the Homelessness Prevention Program. This program can support you with:

  • Preventing a utility cut off
  • Preventing an eviction due to missed rent or mortgage payments
  • Moving costs
  • First and last month’s rent
  • ID replacement
  • Urgent medical needs

Eligibility

To be eligible for the Homelessness Prevention Program you must:

  • Have not received this payment within the last three years
  • Live in York Region
  • Be a Canadian Citizen, Landed Immigrant or Refugee
  • Be behind on rent, mortgage or utility payments or be living in a temporary shelter
  • Not be receiving Ontario Works or Ontario Disability Support Program benefits

How to Apply

To apply, please contact York Region’s Access York contact centre.

Hours of operation:

Monday to Friday: 8:30 a.m. to 4:30 p.m.
Phone: 1-877-464-9675
TTY: 1-866-512-6228 or 905-895-4293 (for deaf and hard of hearing)
Email: accessyork@york.ca

In-person service:

York Region Administrative Centre
17250 Yonge Street, 1st Floor Access York Service Counter
Newmarket

 



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