The Regional Municipality Of York

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Mailbox Damage Reimbursement

York Region can reimburse residents for mailboxes that are damaged by snowplows on a Regional road. Mailboxes damaged by the weight of snow may not be considered for reimbursement. It is advised for residents to purchase a good quality mailbox that can withstand the elements of some snow loading.

Damaged mailboxes should be reported to York Region as soon as possible. Each claim will be investigated to make sure it is valid.

The maximum amount for reimbursement is $75. It is the owner’s responsibility to replace and install the new mailbox.

Residents can also request that York Region replace the mailbox. It will be replaced with a standard mailbox, and there will be no reimbursement.


Process

Contact the dispatch office at 1-877-464-9675 Ext. 75200 to see if you have a valid claim. York Region staff will investigate and notify you of the outcome within seven days.

If your claim is found to be valid, you must provide a claim form along with a receipt to Road Maintenance.

Online mailbox claim form (scan and upload receipt)
Paper mailbox claim form (download and fill in)

Paper forms along with the receipt can be mailed or dropped off in person.

By Mail:

Roads Operation Branch

Attention to: Road Maintenance
17250 Yonge Street
Newmarket, Ontario
L3Y 6Z1

In Person:

Roads Operation Branch
90 Bales Drive East
East Gwillimbury, Ontario
L0G 1V0

Once a claim is approved, it will be processed for reimbursement. It takes about four to six weeks from the time the claim form is received for a claim to be processed. A temporary mailbox will be set up until the mailbox is reimbursed or replaced.

Contact the dispatch office at 1-877-464-9675 Ext. 75200 for any questions regarding the process.

 



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