The Regional Municipality Of York


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Transportation Demand Management

Travel Choices

With many options available – carpooling, public transit, cycling, walking, telecommuting – the choice is yours! York Region, local municipalities, transportation agencies and local employers have been working to make these options possible alternatives to driving single-occupant vehicles. Join the growing movement of York Region residents who are exploring alternative and better ways to commute.

Focusing on travel options as alternatives to single-occupant vehicles is about making better and more efficient use of existing infrastructure. This approach works to redistribute the demand on the transportation network – often referred to as Transportation Demand Management (TDM) – by shifting demand to other modes of travel and away from the busiest travel periods. This helps reduce travel times, traffic congestion and vehicle emissions.

MyTrip – Residential Travel Program

MyTrip wordmark graphic.

MyTrip is a program designed to help residents make informed choices that will improve their travel, making it easier to get around York Region. There are many options – carpooling, public transit, cycling, walking, telecommuting – that can make commuting more enjoyable, more cost effective and less impactful on the environment.

MyTrip is being delivered by York Region as a residential Transportation Demand Management (TDM) program available to eligible new and growing communities in York Region. Through this program we are hoping to encourage more sustainable travel options for you and your family.

MyTrip Pilot Program (2016 -2017)

York Region conducted an innovative pilot project to help residents in six newly developed neighbourhoods make informed decisions about their travel choices, through an individualized travel planning program. This program was unique because it focused on newly built neighbourhoods and engaged with residents as travel decisions were made to encourage the use of sustainable travel options which made commutes more enjoyable and cost effective and less impactful on the environment and the community.

Individualized travel planning involves working closely with residents to understand their travel patterns, exploring the range of options available and outlining opportunities that work best for them. Residents in the pilot neighbourhoods that are interested in trying public transit were provided with a pre-loaded PRESTO card to get them started.

MyTrip Community Travel Ambassadors engaged with residents to deliver the program this summer, which including community events, workshops and demonstrations, individual household travel planning meetings, online tools and take-home travel planning packages.

Program Delivery and Outcomes

This program is targeting approximately 10,000 households in six communities located in the City of Vaughan, City of Markham and Town of Richmond Hill. Each of the neighbourhoods are either newly completed or will be completed shortly. Please select a community to view more information.

The program is being delivered in two phases, which started  in fall of 2015 and will continue through to the end of 2016.

Phase 1 – Understanding Community Travel

The first phase (September – November 2015) focused on conducting background research to understand resident travel patterns and travel needs. Key components of this phase included:

  • Conducting a Community Survey to understand resident travel patterns and needs, and best ways to communicate and engage with residents
  • Collection of travel data to understand how, when and how frequent people travel
  • Review travel networks and options in each community to understand the opportunities

Phase 2 – Program Delivery

Based on the findings of Phase 1, programs and materials have been tailored specifically to the characteristics of each community. The programs are being delivered to each community starting in May 2016 and continuing through the summer.

Evaluation and feedback from residents will be an important part of the project. Upon completing the program in 2017, opportunities will be explored to extend and expand the program to other communities across York Region.
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Smart Commute - Workplace Travel Program

Photos of people travelling to work by various modes.

Smart Commute is a workplace travel program of Metrolinx and the municipalities in the Greater Toronto and Hamilton Area, including York Region. The Smart Commute program helps and supports employers and their employees getting from A to B explore and encourage transportation options such as walking, cycling, transit and carpooling. The aim is to reduce traffic impacts while helping commuters save time and money.

Smart Commute services include a number of services and programs including marketing, carpooling support, workplace lead training, engagement events and customized commuter projects.

If your workplace is located in York Region and is interested in learning more about membership in the program, please visit a website or contact your nearest Smart Commute office below.

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Related Resources


TDM,Transportation Demand Management,Transportation Master Plan,congestion management initiatives,active and sustainable transportation plans,pilot,parking,tolls,commute,MyTrip The Regional Municipality of York en-US Transportation Demand Management A focus on delivering congestion management initiatives.

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