For general inquiries, please contact York Region’s Access York contact centre.
If you know the department or service you would like to contact, please refer to the contact information below.
Accessible formats or communication supports are available upon request by contacting the Departments and Services below.
How are we doing? To provide feedback on our website or our services please complete the Feedback Form.
York Region’s Access York contact centre provides information, referrals and application services for York Region programs and services.
Hours of operation: Monday to Friday: 8:30 a.m. to 4:30 p.m.
TTY: 1-866-512-6228 or 905-895-4293
(for deaf and hard of hearing)
In-person service: York Region Administrative Centre
17250 Yonge Street, 1st Floor, Room 12000
Departments and Services
Community and Health Services Department
Corporate Services Department
1-877-464-9675 ext. 71261
Childcare Fee Assistance
Children and Family Services
Early Intervention Services
Emergency Police, Fire or Ambulance
Environmental Services Department
(Forestry, water quality, sewer, odour and water related emergencies)
1-877-464-9675 ext. 71640
1-877-464-9675 ext. 75506
1-877-464-9675 ext. 71234
Office of the CAO
1-877-464-9675 ext. 71201
1-877-464-9675 ext. 71203
Office of the Chairman and CEO
1-877-464-9675 ext. 71104
(Legal claims, environmental assessments, council and committee agenda)
1-877-464-9675 ext. 79000
(Pot holes, missing, damaged and deteriorated signs)
1-877-464-9675 ext. 75200
Social Assistance (Ontario Works)
Take a Walk in the Forest event registration
Transportation Services Department
1-877-464-9675 ext. 75000
(Garbage, recycling, green bin, hazardous waste and community environmental centres)
Water for Tomorrow
(Water conservation and efficiency)
York Regional Police
York Small Business Enterprise Centre
1-877-464-9675 ext. 71572
1-866-MOVE YRT (668-3978)
Ombudsman for The Regional Municipality of York
York Regional Council has appointed ADR Chambers Inc. as the Ombudsman for The Regional Municipality of York. The appointment is effective January 1, 2016.
The Ombudsman is an objective office of last resort for members of the public to bring forward unresolved complaints when all other processes have been exhausted. Acting at arm’s length from the Regional Council and the Corporation, the Ombudsman will independently receive, review and investigate complaints, provide periodic updates as a result of investigations and produce an annual report of its activities.
ADR Chambers Ombuds Office can be reached via phone or email:
More information is available at municipalombuds.ca