June 21, 2017
4:00 p.m.
Seminar Room
Administrative Centre
17250 Yonge Street
Newmarket, Ontario
Quorum: 7
[Accessible formats or communication supports are available upon request
Contact: Regional Clerk’s Office, @email, 18774649675 extension 71320]
A. Disclosures of Interest
B. Presentations
B.1 Accessibility (Compliance) Report on the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) Compliance with Customer Service Standards - July 1, 2016 and Transportation Standards - January 1, 2017
Kim Adeney, Program Manager, Accessibility, Strategies and Partnerships Branch, Community and Health Services
Michelle Herder, Program Manager, Corporate Customer Service Strategy, Strategies and Initiatives Branch, Office of the Chief Administrative Officer
Piragal Thiru, Transit Policy and Accessible Service Planner, York Region Transit/VIVA, Transportation Services
(10 Minute Break)
B.2 Review of the Accessible Customer Service Policy at York Region: Tips for Serving People with Disabilities
Michelle Herder, Program Manager, Corporate Customer Service Strategy, Strategies and Initiatives Branch, Office of the Chief Administrative Officer
C. Deputations
(Subject to Committee granting deputant status.)
None
D. Communications
None
E. Other Business
E.1 Update on National Access Awareness Week
Kim Adeney, Program Manager, Accessibility, Strategies and Partnerships Branch, Community and Health Services
E.2 Update on Accessibility Advisory Committee Forum - York Region
Joann Simmons, Legacy Event Working Group Chair
E.3 Update on Accessibility Activities
Lois Davies, Manager, Social Policy and Accessibility, Strategies and Partnerships Branch, Community and Health Services