York Region Launches Live Chat for Cycling, Traffic and Regional Roads Inquiries
February 20, 2024
The Regional Municipality of York’s recent Live Chat launch on york.ca’s cycling, traffic and roads web pages puts more information and customer service at travellers’ fingertips Monday to Friday from 7 a.m. to 7 p.m. and Saturday, Sunday and holidays from 8:30 a.m. to 4:30 p.m.
To start chatting:
- Visit the cycling, traffic or roads page under the Transportation section of york.ca
- Once on your selected web page, scroll down and click the blue “Chat With a Live Agent” button to open a chat box where a live agent will greet you
- Type your question and the agent will promptly respond
To help serve you better, please try to keep your questions concise.
Should you need to reach us outside of the live chat operating hours, please contact York Region Public Works by emailing @email, by calling 1-877-464-9675 ext. 75000 or by using the Report a Problem web form.
For urgent matters after hours, such as traffic signal outages or road emergencies, please contact 1-877-464-9675 ext. 75200.
