The Regional Municipality Of York

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COVID-19

Translate this page  |   Updated March 28, 2020
 

Symptoms of COVID-19 include: fever, new cough, difficulty breathing, muscle aches, fatigue, headache, sore throat or runny nose.



If you do not have any symptoms of COVID-19:

If you have symptoms of COVID-19 or have been in contact with someone who has COVID-19:

Return home immediately and self-isolate for 14 days. Seek clinical assessment using one of these four options:

  • Complete an online self-assessment
  • Contact York Region Public Health, Health Connection Line 1-800-361-5653
  • Contact Telehealth Ontario at 1-866-797-0000
  • Contact your primary care provider by phone

Anyone you have been in close contact with while you had symptoms and in the 48 hours before your symptoms started should also immediately self-isolate for 14 days. This includes your household contacts.

A close contact is a person who:

  • provided care for the individual experiencing symptoms, including healthcare workers, family members or other caregivers, or
  • had other similar close physical contact, or
  • lived with or otherwise had close prolonged contact with the individual experiencing symptoms

If you are in medical distress and need urgent care, call 911 and let them know you are self-isolating because of COVID-19.

Healthcare workers with symptoms should:

  • Get tested for COVID-19
  • Self-isolate for 14 days
  • Think about and document any activities and people you have been with or cared for while you were symptomatic and in the 48 hours before your symptoms started, as these individuals may be exposed and at risk of infection. This is important information that public health will require should you test positive.

COVID-19 in York Region

Status of Cases in York Region

Status of Cases in York Region

*Last updated March 28, 5:45 p.m. 



Twelve cases are in Health Care Workers. Health Care Workers include Physicians, Nurses, Paramedics, etc.  




Close contact 
- Close contact can result from: providing care for a positive case (e.g., healthcare workers, family members or other caregivers), living with a case, or having similar close physical, or prolonged face-to-face contact with a positive case while the case was ill
Local transmission – Individuals who did not have close contact with a travel-related case or any known case of COVID-19
Hospitalized
 - Admitted to the hospital
Self-isolating
 - Separating yourself, avoiding contact with other people and staying home (e.g., not attending work, school)
Travel -
 Case is a result of travel outside of Canada
Resolved - Patient is no longer infectious based on two consecutive negative tests performed at Public Health Ontario Laboratory at least 24 hours apart
Under investigation - As this case has been newly reported to public health, the investigation is ongoing 

Evidence of local transmission in our community now exists. Local transmission is defined as individuals who did not have close contact with a travel-related case or any known case of COVID-19.

All individuals who have tested positive have been quickly assessed and isolated. York Region Public Health is actively following up on all close contacts of these individuals who have tested positive for COVID-19.

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Summary of York Region Cases

York Region Epidemiology— Updated daily at 5:45 p.m. 



Canadian Epidemiology

See the Canadian epidemiology dashboard for more information on the COVID-19 situation in Canada. Use the toggle to view the epidemiology for Ontario and other provinces. (Note: this link may not work in Internet Explorer.)

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How to protect yourself

What York Region Residents can do

  • Self-isolate for 14 days if you have returned from travel outside of Canada. Stay home and only leave your house if you need urgent medical attention
  • Practice physical distancing:
    • Work from home where possible
    • Maintain at least 2 metres (6 feet) space between you and others (outside of your immediate family)
    • Avoid non-essential trips in the community
    • Cancel gatherings
    • Keep kids away from group settings, including play dates
    • Continue with grocery shopping and essential medical appointments
  • If you are physical distancing, go outside for a walk, bike ride and play, while maintaining 2 metre space between you and others

Steps to reduce exposure to the virus and protect your health

  • Wash your hands often with soap and water or alcohol-based hand sanitizer]'
  • Sneeze and cough into your sleeve
  • Avoid touching your eyes, nose or mouth
  • Increase cleaning and disinfection of high-touch surfaces like toilets, sink tap handles, doorknobs and countertops using regular household cleaners
  • Avoid sharing toothbrushes, eating utensils, drinks, water bottles and towels

If you believe you have been exposed to someone with COVID-19 symptoms

  • Self-isolate for 14 days
  • Track how you feel
  • Take your temperature daily and note any other symptoms that develop (e.g., sore throat, new cough)
  • Share this information with your primary care provider over the phone if you seek assessment

All people over 70 years of age and individuals who are immunocompromised are advised to self-isolate until further notice. Ask for help from friends, family or neighbours with essential errands or seek services over the phone or internet.


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Travel

Anyone who is returning from travel outside of Canada, including the United States, must self-isolate for a total of 14 days.

This means go straight home, do not stop for groceries and avoid close contact with others, even in your home. This is a mandatory order from the Government of Canada. For more information, visit the Government of Canada COVID-19 webpage.

Canada’s Chief Public Health Officer and Ontario’s Chief Medical Officer of Health have advised against all non-essential travel. Visit travel.gc.ca for the latest travel advice.

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Symptoms, treatment and transmission

Symptoms

Symptoms of COVID-19 range from mild - like the flu and other common respiratory infections - to severe, and can include the following:

  • Fever
  • New or worsening cough
  • New or worsening shortness of breath
  • Other symptom may include: muscle aches, fatigue, headache, sore throat, runny nose. Symptoms in young children may also be non-specific (for example, lethargy, poor feeding).

Complications from COVID-19 can include serious conditions, like pneumonia, and in some cases, death.

Your risk of severe disease may be higher if you have a weakened immune system. This may be the case for:

  • People over 70 years of age
  • People with chronic diseases such as diabetes, cancer, heart, renal or chronic lung disease

Treatment

Most people with COVID-19 will recover on their own without specific treatments, (which is the case for many viral illnesses like the common cold and flu). To date, there is no vaccine that protects against coronaviruses.

How COVID-19 Spreads (Transmission)

At this time, much of the evidence suggests that COVID-19 is mainly spread via person-to-person spread which is:

  • Between people who are in close contact with each other (within 3 to 6 feet)
  • Through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or can possibly be inhaled into the lung

Spread from contact with contaminated surfaces or objects may be possible. This would occur when a person touches a surface or object that has the virus on it and then touches their own mouth, nose, or possibly their eyes with unwashed hands. Virus droplets may remain infectious for several hours on surfaces, depending on where they fall. Viruses generally remain active longer on stainless steel, plastic and similar hard surfaces than on fabric and other soft surfaces. Other factors, such as the amount of virus deposited on a surface and the temperature and humidity of the environment, also determine how long viruses stay active outside the body. Contact spread is not thought to be the main way the virus spreads. Proper hand hygiene and cleaning and disinfecting frequently touched surfaces will eliminate this theoretical method of spread.


COVID-19 is not transmitted through the airborne route. The virus is also not known to spread through ventilation systems or through water.

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Testing

York Region Public Health does not provide testing for COVID-19.

Testing is not required if you do not have symptoms of COVID-19. Use the self-assessment tool from the Ministry of Health to help determine if you need to seek care. If you are having difficulty breathing or experiencing other severe symptoms, call 911.

If you are experiencing symptoms of COVID-19, like fever, cough or shortness of breath, you should immediately  self-isolate (stay home) and contact:

  • Your primary health care provider OR
  • Telehealth Ontario at 1-866-797-0000 OR
  • York Region Public Health at 1-800-361-5653

These health care providers will help determine if you require further care or potential testing at a COVID-19 Assessment Centre.

Assessment (and testing) is prioritized for the following people:

  • Symptomatic health care workers (regardless of care delivery setting) and staff who work in health care facilities
  • Symptomatic residents and staff in Long-Term Care and Retirement Homes
  • Hospitalized patients admitted with respiratory symptoms (new or exacerbated)
  • Symptomatic members of remote, isolated, rural and/or Indigenous communities
  • Symptomatic travelers identified at a point of entry to Canada
  • Symptomatic individuals who work in child care settings or live/work in shelters, group homes or other settings with vulnerable individuals (e.g., those with weakened immune systems, older adults, those with underlying health conditions, etc.)

If you have already been tested, you must remain in self-isolation for 14 days after your symptoms started. If you have travelled outside of Canada you must remain in self-isolation for the full 14 days, even if test results are negative.

If you were tested at a York Region Emergency Department or a COVID-19 Assessment Centre, test results will be available in approximately 10 days and York Region Public Health will call you to inform you about your results.

If you were tested by your health care provider or a medical clinic, the attending physician who carried out the test will provide you with results.

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Assessment Centres

There are three COVID-19 assessment centres in York Region, located at: Mackenzie Health, Markham-Stouffville Hospital and Southlake Regional Health CentreEach hospital manages their own assessment centre.

Before going to any COVID-19 Assessment Centre, complete the online self-assessment tool from the Ministry of Health and if advised to, contact your primary health care provider, Telehealth Ontario at 1-866-797-0000 or York Region Public Health at 1-800-361-5653.

These health care providers will help determine if you require further care or potential testing at a COVID-19 Assessment Centre.

Refer to the COVID-19 Assessment Centre websites for details on appointment booking information.

Please follow this travel information guidance for COVID-19 testing for travel considerations when visiting a COVID-19 Assessment Centre.

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Information for Health Professionals

For information and resources for health professionals, please visit our Information for Health Professionals page.

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Public places and closures

On March 23, 2020, the Province of Ontario ordered the mandatory closure of non-essential businesses, starting at 11:59pm on Tuesday, March 24. This closure will be in effect for 14 days with possible extension if necessary.

If you have questions about closures of non-essential businesses or how emergency measures may impact your business or employment, please call the Stop the Spread Business Information Line at 1-888-444-3659. The line is run by the Province of Ontario and is open every day from 8:30 a.m.-5:00 p.m.

On March 17, 2020, the Provincial Government ordered the following closures:

  • All facilities providing indoor recreational programs
  • All public libraries
  • All publicly funded and private schools
  • All licensed child care centres
  • All bars and restaurants, except to the extent that such facilities provide takeout food and delivery
  • All theatres including those offering live performances of music, dance, and other art forms, as well as cinemas that show movies; and
  • Concert venues

These orders will remain in place until March 31, 2020, at which point they will be reassessed and considered for extension.

York Region facilities are currently closed to the public. For more details visit the Temporary Service Disruptions and Facility Closures page.

Schools
Schools that host international students can continue to provide residence at the school for these students but it is recommended that students practice physical distancing.

Public Gatherings
All organized public events of over 50 people are prohibited as per the Government of Ontario, including parades, events and communal services within places of worship.

Public spaces and gatherings can pose a risk, so please practice physical distancing  to manage the spread of illness.

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Workplaces

On March 23, 2020, the Province of Ontario ordered the mandatory closure of non-essential businesses, starting at 11:59pm on Tuesday, March 24. This closure will be in effect for 14 days with possible extension if necessary.

If you have questions about closures of non-essential businesses or how emergency measures may impact your business or employment, please call the Stop the Spread Business Information Line at 1-888-444-3659. The line is run by the Province of Ontario and is open every day from 8:30 a.m.-5:00 p.m.

Ontario's Chief Medical Officer of Health is advising employers in Ontario to facilitate virtual work arrangements to enable employees to work from home where possible.

In workplaces where this is not possible, employers are recommended to operate in a manner that encourages physical distancing.

At this time, customer screening is not mandatory for businesses. To prevent the spread of COVID-19 practice physical distancing and hand hygiene, clean and disinfect surfaces and don’t allow sick employees to come to work.

See “Resources” below for signage.

Fact Sheet for Workplaces

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Resources

Signage

Factsheets

Guidance Documents

External Resources

Resources for Media

Images, graphics and videos are available for use by our media partners to assist in your messaging as you report on COVID-19. 

Images:
Handwashing and cleaning images

Videos:
Steps to proper handwashing video (1 minute)
Steps to proper handwashing video (20 seconds)
Steps to proper handwashing (GIF)

Graphics:
Self-monitoring versus self-isolation tips


Noval Coronavirus,Coronavirus,corona,virus,Wuhan,china,novel,2019-nCoV The Regional Municipality of York en-US Text is Novel Cororavirus 2019 - nCov COVID-19 York Region Public Health continues to respond to the global COVID-19 situation (formerly called novel coronavirus or nCoV)

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