The Regional Municipality Of York


Traveller on York Region Transit tests positive for COVID-19

Newmarket – York Region Public Health has received laboratory confirmation an individual travelling on York Region Transit (YRT) Route 4 in the City of Markham and City of Richmond Hill on Monday, September 21, 2020 has tested positive for COVID-19.

York Region Public Health was first notified of the confirmed case on Friday, September 25, 2020

To assist with contact tracing, York Region has issued a Public Notice for individuals who travelled Route 4 between the following locations and times on Monday, September 21, 2020:

  • YRT Route 4 travelling west from Hillmount Road and Woodbine Avenue in the City of Markham to Major Mackenzie Drive and Trench Street in the City of Richmond Hill between approximately 3 p.m. to 4:30 p.m.
  • YRT Route 4 travelling east from Major Mackenzie Drive and Trench Street in the City of Richmond Hill to Hillmount Road and Woodbine Avenue in the City of Markham between approximately 6:30 p.m. and 8 p.m.

If you travelled on the route during these times, York Region Public Health advises:

  • Monitor yourself for new/worsening signs and symptoms related to COVID-19 until Monday, October 5, 2020 (14 days after last possible exposure)
  • If you are currently experiencing symptoms, self-isolate immediately and seek assessment and testing at a COVID-19 Assessment Centre
  • Download the COVID-ALERT app; get a phone alert if you may have been exposed to COVID-19 and let others know if you test positive without sharing any personal, health or location information; visit for more app details and links to download to your smartphone

In compliance with YRT’s mandatory face mask or covering bylaw, the individual wore a mask while travelling on YRT, reducing the risk of transmission of the virus to others.

YRT takes the health and safety of all travellers and staff seriously. YRT has implemented numerous health and safety initiatives to help keep travellers and staff as safe as possible, including:

  • Mandatory wearing of face masks or coverings on all YRT services
  • Enhancing cleaning and disinfection of buses/vehicles and facilities
  • Instructing travellers to board through the front doors and exit buses through the rear-doors to create one-way flow
  • Encouraged travellers to use contactless payment methods, such as PRESTO or the YRT Pay app
  • Barrier shields installed at the bus driver cabs providing additional physical separation for bus drivers and travellers while front-door boarding and safe use of the space at the front of buses

YRT will continue to monitor updates to public health recommendations and provincial guidelines to ensure the transit system is adequately prepared to help reduce the spread of COVID-19.

Residents can also help reduce the spread of this virus by following the following public health guidelines:

For more information on York Region’s response to COVID-19, visit

The Regional Municipality of York consists of nine local cities and towns and provides a variety of programs and services to 1.2 million residents and 54,000 businesses with 650,000 employees. More information about the Region’s key service areas is available at

Media Contact:
Jennifer Mitchell, Corporate Communications, The Regional Municipality of York
Phone: 1-877-464-9675, ext. 71236 Cell:905-955-2533

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