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Self-isolate at the COVID-19 Voluntary Isolation Centre

York Region COVID-19 Voluntary Isolation Centre

Close contact continues to drive the spread of COVID-19 in York Region. We are making it easier for residents facing complex barriers to safely self-isolate. York Region now has a COVID-19 Voluntary Isolation Centre, available to residents who may otherwise be unable to safely self-isolate. The Centre is funded by the Provincial Government and operated by the Canadian Red Cross on York Region’s behalf.

If someone with COVID-19 is not able to safely self-isolate away from others in their household, they risk spreading COVID-19 to loved ones and others in the community. The Centre helps to reduce the spread of COVID-19 by offering a comfortable, private, temporary hotel room for eligible residents who are:

  • Waiting for COVID-19 test results
  • COVID-19 positive or likely COVID-19 positive
  • Close contacts of a COVID–19 positive case

The hotel room offers residents a safe place to rest and recover from COVID-19, free of charge, for up to 14 days.

Call Access York at 1-877-464-9675 ext. 72500 (TTY 1-866-512-6228), or email accessyork@york.ca to find out if you are eligible to self-isolate at the Centre. Access York welcomes warm telephone referrals to the Centre:

  • Monday to Friday, 8:30 a.m. to 7 p.m.
  • Saturdays, Sundays and holidays, 1 p.m. to 4 p.m.

Residents who call after hours can leave a voicemail message and their call will be returned as soon as possible. All emails will be responded to within 24 hours.

Access York may also be able to connect residents who need financial assistance to take 10 to 14 days off work to self-isolate, to available emergency financial supports to cover rent, utilities and food.

To learn more about the Centre and available emergency financial supports, visit york.ca/IsolationCentre


Isolation Centre,self-isolate,free,York Region,voluntary,Canadian Red Cross,no cost Learn how you can safely self-isolate free of charge at the York Region COVID-19 Voluntary Isolation Centre. The Regional Municipality of York en-US News

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