The Regional Municipality Of York

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Public Health using text message virtual assistant

To help with case management and contact tracing

You may recieve a text message from public health

Residents recently tested for COVID-19 or close contacts of someone identified as positive may receive a text message from York Region Public Health with a secure link to complete a personal assessment form. All information collected is kept confidential and protected by Ontario’s strict privacy laws and will only be used for public health purposes.

The form is voluntary and will take approximately 10 minutes to complete. Residents can opt out by texting the word “STOP”. This tool will add another level of support for our residents and enhance York Region Public Health’s case management and contact tracing efforts.

This process will help us to quickly identify the contacts of cases and get in touch with them quickly in a timely manner to reduce the further potential spread.

Experiencing signs or symptoms of COVID-19 or been exposed to someone with COVID-19? 

Get tested at a COVID-19 Assessment Centre by appointment:

Stay informed. Visit york.ca/covid19



text,alerts,COVID-19,case management,contract tracing,virtual,assistance,positive,test Residents recently tested for COVID-19 or close contacts of someone identified as positive may receive a text message from York Region Public Health The Regional Municipality of York en-US News

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