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Update on YRT transition to paperless fares and zone elimina

YRT transition to paperless fares

On July 1, 2017, YRT/Viva successfully eliminated the sale of paper tickets and monthly passes, and started the process of switching customers over to PRESTO or YRT/Viva Pay, the new mobile fare payment app. At the same time, zone-based travel and payments across YRT/Viva’s transit system were eliminated, as previously approved by York Region Council.

Since the implementation in July, customers are adapting to the new fare payment options with minimal disruption or concerns:

  • PRESTO card usage in July is up approximately 3 per cent compared to usage in June 2017
  • YRT/Viva has issued over 71,000 PRESTO cards since PRESTO’s launch in 2011
  • 3,300 Mobility Plus customers were transitioned over to PRESTO before July 1
  • Since its launch on July 1, the YRT/Viva Pay app has over 3,100 downloads

It is easy for customers to obtain a PRESTO card through YRT/Viva, and the transit agency will continue to ensure customers can easily purchase them with additional ticket agent locations offering PRESTO, more self-serve reload machines system-wide and through continued community outreach.

Transit staff will continue to advertise paperless options and educate customers through community outreach events and on-street events, especially during the month of September and the back-to-school period.

For more information on YRT service, the YRT/Viva Pay app, how to purchase a PRESTO card or anything else, please visit yrt.ca



YRT; York Region; Paperless fares; zone elimination On July 1, 2017, YRT/Viva successfully eliminated the sale of paper tickets and monthly passes, and started the process of switching customers over to PRESTO or YRT/Viva Pay The Regional Municipality of York en-US News

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YRT; York Region; Paperless fares; zone elimination
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