The Regional Municipality Of York

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Rent and Utility Assistance

York Region residents can get financial assistance for rent, mortgage payments, utilities and other housing costs through two programs.

The Housing Stability Program is for people who are already receiving Ontario Works or Ontario Disability Support Program (ODSP) benefits.

The Homelessness Prevention program is for people who are not receiving other financial assistance.


People Receiving Financial Assistance

People on Ontario Works or the Ontario Disability Support Program who are behind on rental, mortgage or utility payments can get support from the Housing Stability Program for:

  • Preventing a utility cut off
  • Preventing an eviction due to unpaid rent
  • Last month’s rent deposit
  • Moving and storage costs
  • Utility deposits and reconnection costs
  • Household items

Follow up support will be provided to you two weeks, one month, three months and six months after receiving benefits from this program.

Eligibility

To be eligible for the Housing Stability Program, you must:

  • Live in York Region
  • Be homeless or at risk of homelessness
  • Receive assistance from the Ontario Works or Ontario Disability Support Program
  • Have not received benefits from this program within the last three years

You can only receive benefits from this program once every three years.

How to Apply

To apply for the Housing Stability Program, please call:

Toll Free: 1-888-256-1112 
TTY: 905-895-4293 or toll free 1-866-512-6228 (for the deaf or hard of hearing)

An appointment will be made with a Housing Stability Worker to see if you are eligible for the program.


People Not Receiving Ontario Works or ODSP Benefits

People who are behind on rental, mortgage or utility payments can get support from the Homelessness Prevention Program.

What is the Homelessness Pervention Program?

The Homelessness Prevention Program provides one-time assistance to low and moderate income York Region residents (“applicants”) who are homeless or at risk of homelessness and are not receiving Ontario Works or Ontario Disability Support Program benefits.

York Region administers the Homelessness Prevention Program through an annual agreement with two service providers:

  • Salvation Army Northridge Community Church administers the program for the northern part of York Region (Town of Aurora, Town of East Gwillimbury, Town of Georgina, Township of King, Town of Newmarket, Town of Whitchurch-Stouffville)
  • Jewish Family and Child Services administers the program for the southern part of York Region (City of Markham, Town of Richmond Hill, City of Vaughan)

Through an application process, applicants may receive assistance once every three years for the following:

  • First and last month’s rent
  • Rental arrears
  • Utility arrears
  • Utility security deposit
  • Utility reconnection fees
  • Moving costs
  • Assistance with mortgage payments (including mortgage arrears)
  • Replacement costs for identification
  • Compensation for urgent medical needs
  • Landlord and tenant mediation
The Regional Municipality of York en-US

How to apply for assistance?

Intake is completed through York Region’s Access York call centre.

Hours of operation: Monday to Friday 8:30 a.m. to 4:30 p.m.
Phone: 1-877-464-9675
TTY: 1-866-512-6228 or 905-895-4293 (for deaf and hard of hearing)
Email: accessyork@york.ca

In-person service:
York Region Administrative Centre
17250 Yonge Street, 1st Floor, Newmarket

The Regional Municipality of York en-US

Who can apply?

  • Applicants must demonstrate that they are under threat of utility service disconnection, eviction, or are homeless or living in a temporary shelter.
  • Applicants must be Canadian citizens, permanent residents or refugees.
  • The applicant must be a resident of York Region (Town of Aurora, Town of East Gwillimbury, Town of Georgina, Township of King, City of Markham, Town of Newmarket, Town of Richmond Hill, City of Vaughan, Town of Whitchurch-Stouffville) and intend to continue living in York Region.
    • Residency exceptions can be granted in the following cases:
      1. Assistance with first and last month’s rent may be granted to residents who wish to move from York Region to another community
      2. Assistance to move into York Region may be granted to a client that resides in a community outside of York Region
  • Applicants must be able to maintain their housing given their current income and fixed expenses. Before tax, household income is used when calculating sustainability.  Fixed expenses include, but are not limited to, rent or mortgage, transportation, utilities and food.
  • The applicant’s household income must be equal to or less than the applicable before-tax income cut-off. The income cut-off is based on Statistics Canada’s lowincome cut-offs and populations from the 2016 Canadian Census.  The low income cut-offs are doubled to reflect moderate income for the Homelessness Prevention Program.

Income Cut-off for Northern York Region Municipalities

(Town of Aurora, Town of East Gwillimbury, Town of Georgina, Township of King, Town of Newmarket, Town of Whitchurch-Stouffville)

Size of Family Unit Income Cut-Off (Before Tax)
1 person $42,974
2 Persons $53,496
3 Persons $65,768
4 Persons $79,852
5 Persons $90,564
6 Persons $102,146
7 or more Persons $113,722


Income Cut-off for Southern York Region Municipalities

(City of Markham, Town of Richmond Hill, City of Vaughan)

Size of Family Unit Income Cut-Off (Before Tax)
1 person $49,898
2 Persons $61,122
3 Persons $76,370
4 Persons $92,724
5 Persons $105,166
6 Persons $118,608
7 or more Persons $132,054


The Regional Municipality of York en-US

Can I apply if I recieve Ontario Works or Ontario Disability Support Program Benefits?

Applicants who are receiving Ontario Works (OW) or Ontario Disability Support Program (ODSP) assistance are ineligible. Applicants receiving OW or ODSP assistance are referred to York Region’s Housing Stability Program.

  • An exception can be granted in the following case:
    1. An application where household income is comprised of earned income and Ontario Works and/or Ontario Disability Support Program assistance.
The Regional Municipality of York en-US

What do I need to bring to my appointment?

Applicants may be required to provide the following documents, if applicable and not limited to:

Document Type Documents
Identification
  • Birth certificate
  • Statement of live birth
  • Passport
  • Driver’s license
Immigration status
  • Record of landing
  • Permanent resident card
  • Citizenship certificate
Employment/income
  • SIN card
  • Record of employment
  • Income tax assessment
  • Pay slips
  • Canadian Pension Plan
  • Workplace Safety and Insurance Board
  • Employment Insurance
  • Ontario Student Assistance Program
  • Child or spousal support
  • Canada Child Tax Benefit documents or statements
Assets
  • Vehicle ownership (including boats, trailers and other recreational vehicles)
  • Property ownership
  • Life insurance
  • Investments
  • Inheritance
Living expenses
  • Rental agreements
  • Mortgage agreements
  • Utility costs (heat, hydro, water)
  • Child care receipts
  • Property taxes
  • House and car insurance
  • Condo fees
  • Monthly transportation costs
  • Monthly food costs
Financial information
  • Banking statements
  • Loans
  • Credit card bills
Medical
  • Health card
  • Doctor’s letter (for urgent medical needs)
  • Medical bills
Other
  • Eviction notice
  • Landlord and Tenant Board hearing information
  • Moving costs and bills
The Regional Municipality of York en-US

 



Related Resources


financial assistance,moving,rent,hydro,utilities,Ontario works,ODSP,Housing Stability Program,homelessness prevention,eviction,homelessness. The Regional Municipality of York en-US Rent and Utility Assistance Rent and Utility Assistance Rent and utility assistance is designed to help keep you from becoming homeless. You can get financial assistance for rent and utilities through two different programs.

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