The Regional Municipality Of York

    >>>

Applying For Subsidized Housing

Important Update: Beginning January 1, 2021 applicants on the subsidized housing wait list will receive one offer of housing. If you do not accept your first offer of housing, your application will be cancelled. Call Access York 1-877-464-9675 to make sure your application is up-to-date.

If you are looking for subsidized housing, Housing Access is a good place to start. Housing Access will help you with information about the centralized wait list.

Housing Access is not a landlord. Housing Access manages a centralized waiting list for approximately 5,000 subsidized rental housing units in York Region operated by non-profit and co-operative housing organizations. These organizations are governed by Boards of Directors who are responsible for overall management of the buildings.

If you are looking for housing but do not require subsidized rent, some housing communities have market rent units available. To be eligible for market rent housing you must meet the requirements of the housing provider. Housing Locations which offer market rent units are listed by selecting Market Rent under Type of Housing. For information about market rent units or apply for a market rent unit, contact the housing provider directly.

If you are looking for a supportive housing unit, please contact your support agency directly as they may have an existing partnership with a housing provider in York Region.


How do I apply?

Apply for subsidized housing form

To get the application form you can:

  • Download an application form, print the form
  • Pick up an application form from Access York front service counter, 17150 Yonge St, Newmarket, ON L3Y 8V3
  • Call Access York at 1-877-464-9675 to have an application form mailed to you

Mail completed forms to:

Housing Services, 5th Floor
The Regional Municipality of York
17150 Yonge Street
Newmarket, ON L3Y 8V3

Apply for subsidized housing online

Be Prepared To:

  • Upload/scan documentation clearly indicating your legal right to live in Canada and proof of age for all household members (e.g. Birth Certificate, passport, permanent resident card, refugee claimant documents, etc.)
  • Upload/Scan T1 General Income Tax Form and Notice of Assessment for the most recent tax year for all household members over 16 years
  • Create a password that is 10 characters (1 upper case, 1 lower case, 1 number and 1 symbol)

Manage Your Online Application

I have never applied for social housing and I am not on the waiting list

If you have never applied for housing and are not on the waiting list, and you do NOT have a registration code, you must register an account before you can start a new application online.



Frequently asked questions

What is subsidized housing?

Subsidized housing is for eligible households who do not have enough income and/or assets to pay market rent.

market rent,units,subsidized housing,non-profit housing,applying The Regional Municipality of York en-US

Who is eligible for subsidized housing?

Anyone can apply for subsidized housing in York Region as long as they meet these basic eligibility requirements:

  • At least one household member must be 16 years of age or older.
  • All household members must be Canadian citizens, permanent residents or have refugee claimant status.
  • You must not owe any money to a former social housing provider.
  • Household members cannot be under a deportation, departure or exclusion order to leave Canada.
  • No household member has been convicted of an offence related to rent geared-to-income assistance.
  • No household member has been convicted of an offence under the Housing Services Ace (HSA), the Social Housing Reform Act or the Criminal Code in relation to the receipt of rent-geared-to-income assistance.
  • Annual household income from all sources must be less than $80,000.
  • Total value of all assets owned by you and all members of your household who are over the age of 16 must be less than $75,000. Bank accounts, investments and real estate are examples of assets. Some assets, including Registered Retirement Savings Plans, Registered Education Savings Plans and Registered Disability Savings Plans are not counted toward the limit, but you must still declare them.
  • You must be able to live independently, with or without supports.
market rent,units,subsidized housing,non-profit housing,applying The Regional Municipality of York en-US

What is proof of my status in Canada?

You must provide proof of your legal right to be in Canada for yourself and everyone in your household. This may include, but is not limited to:

  • A copy of your Canadian birth certificate, Canadian passport or Canadian citizenship card;
  • Landed immigrant papers, permanent resident card (front and back); or
  • Documents supporting your claim for refugee status.

Note: We do not accept your health card or driver's licence as proof of your status in Canada.

market rent,units,subsidized housing,non-profit housing,applying The Regional Municipality of York en-US

What does ‘living independently’ mean?

An individual is considered to be able to live independently if they are able to perform the essential activities of day-to-day living, or can do so with the aid of support services and demonstrates that those support services will be provided when they are required.

market rent,units,subsidized housing,non-profit housing,applying The Regional Municipality of York en-US

I do not have an income. Am I eligible for subsidized housing?

Yes, but once you are housed you must pursue income from one or more of the following sources:

  • Ontario Works (OW)
  • Ontario Disability Support Program (ODSP)
  • Spousal or child support
  • Employment Insurance
  • Guaranteed Annual Income (GAINS), Old Age Security (OAS) and/or Guaranteed Income Supplement (GIS)
  • Support or maintenance from a sponsor under the Immigration Act
market rent,units,subsidized housing,non-profit housing,applying The Regional Municipality of York en-US

What are the different types of housing?

Non-Profit Housing
Non-Profits are owned and operated by community-based, non-profit organizations. They are either self-managed or managed through a property management company.

Co-operative Housing
Co-operative Non-Profits are similar to other non-profit housing corporations, except each resident becomes a member and has a say in how the co-operative is operated.

Each member is expected to help in the day-to-day operations and the Board of Directors is established from members of the co-operative.

Housing York Inc.
York Region has its own housing company that owns and operates subsidized and market rent units under a variety of programs.

Rent Supplement
York Region has rent supplement agreements with various private landlords. Rent supplement tenants pay rent-geared-to-income in private rental apartments. York Region will pay the difference between the tenant’s subsidized rent and the market rent for the unit. We do not give out the addresses of these buildings as these agreements are with private landlords and the addresses can change.

Affordable Housing Program
These are buildings that have a different funding model. Rent assistance (subsidy) is available for some units in each of these buildings.

market rent,units,subsidized housing,non-profit housing,applying The Regional Municipality of York en-US

Can I chose where I want to live?

When you apply to the waiting list, you will apply to a municipality or municipalities. As you get closer to the top of the waiting list, Housing Access will contact you so you can pick specific building locations. You can request changes to your building selections at any time.

market rent,units,subsidized housing,non-profit housing,applying The Regional Municipality of York en-US

Do I get to pick how many bedrooms I want?

The number of bedrooms is determined by the occupancy standards that apply to your household size. Housing Access will confirm what size of unit you are eligible for.

Generally, occupancy standards follow a smallest/largest unit principle:

  • The smallest unit a subsidized household is eligible to occupy has one bedroom for every two members of the household and an extra bedroom if there is an odd number of household members
  • The largest unit a subsidized household is eligible to occupy has one bedroom for every member of the household with couples sharing
  • A single person is eligible for a bachelor or one bedroom unit

An additional bedroom can be requested if:

  • Couples cannot share a bedroom because of a disability or medical condition
  • Additional space is needed to store medical equipment related to a disability or significant medical condition
  • The member of the household has joint custody of a child

If you need an additional bedroom due to a medical disability, have your doctor complete a  Request for Additional Bedroom form and submit the form to Housing Access for review.

If you need an additional bedroom for a visiting child, you must submit a copy of your custody agreement, court order or statutory declaration, or a letter from Family and Children’s Services. Housing Access will review the information and determine if you are eligible for an additional bedroom.

market rent,units,subsidized housing,non-profit housing,applying The Regional Municipality of York en-US

How much rent can I expect to pay?

Generally, subsidized rent is based on 30 per cent of your household’s total gross monthly income. Additional charges may apply depending on the building (e.g. parking).

There are also new buildings that have a different type of funding model where applicants are housed according to income bands where the rent is a pre-calculated base rent.

If you are receiving assistance from Ontario Works or the Ontario Disability Support Program, your rent is
based on a pre-determined rent scale.

market rent,units,subsidized housing,non-profit housing,applying The Regional Municipality of York en-US

What if I need a wheelchair accessible unit?

Some housing providers have wheelchair accessible units. A detailed list of these units can be accessed from the Housing Locations website or at the Housing Access office. Your doctor must complete our Request for Modified Unit form. Once we receive the form, we will assess your eligibility for this type of unit.

market rent,units,subsidized housing,non-profit housing,applying The Regional Municipality of York en-US

What if I want a market rent unit?

If you are interested in getting a market rent unit, please contact the housing provider directly. See all housing providers and locations.

market rent,units,subsidized housing,non-profit housing,applying The Regional Municipality of York en-US

What is Special Priority Status?

Special Priority Status is intended to help victims of abuse permanently separate from their abuser. Special Priority Status:

  • Is only given to applicants whose safety is at risk because they live with someone who is abusing them
  • Does not apply to applicants who want to separate from someone because a relationship is not working
  • Provides approved households a higher placement ahead of others on the centralized wait list for subsidized housing

You may qualify for Special Priority Status if you are eligible for subsidized housing and you, or a member of your household (16 years old or older):

  • Are currently living with someone abusing you or another person in your household or are a sponsored immigrant and your sponsor is abusing you or another household member
  • You used to live with someone that was abusing you or another person in your household, and stopped living with them three months ago or less
  • Plan to live permanently apart from the abuser
  • You are a victim of human trafficking currently being trafficked, or you are a survivor of human trafficking and have exited trafficking within the last three months or less
market rent,units,subsidized housing,non-profit housing,applying The Regional Municipality of York en-US

How do I apply for Special Priority Status?

To apply for Special Priority Status as a victim of domestic abuse you must complete the Request for Special Priority form and have a qualified professional complete the Verification of Abuse form. In addition, the professional must provide a letter describing the indicators of abuse applicable to your situation. You must also provide proof that you are or were living with the abusive individual or sponsored by the abusive individual.

As a victim of human trafficking:

These forms can be accessed at Subsidized Housing Resources or the Housing Access Unit office.

Please note that the Verification of Abuse form, Request for Special Priority form and the letter from the professional describing the applicant’s circumstances must all be original documents.  Photocopies or scanned copies are not acceptable.

market rent,units,subsidized housing,non-profit housing,applying The Regional Municipality of York en-US

Does York Region have any other priorities on the waiting list?

There are no other priority categories in York Region. All applicants are listed on the waiting list by the date they applied for subsidized housing.

market rent,units,subsidized housing,non-profit housing,applying The Regional Municipality of York en-US

What Happens After You Have Applied?

How do I know if my application has been received?

You will be notified in writing once your application is eligible. If your application is not complete, we will send your entire application back to you without placing you on the waiting list.

What is my Application Date?

Your application date is the date we receive a completed application form from you.

What are my responsibilities after I submit my application?

Applicants for social housing have a number of responsibilities:

  • You must notify the Housing Access Unit of any changes to your information in order to maintain your eligibility status
  • You must confirm your interest in remaining on the waiting list for housing. This confirmation must be done with the Housing Access Unit once a year

You must notify the Housing Access Unit if:

  • Your address changes
  • Your telephone number changes
  • You want to live in locations other than those you chose on your application
  • The number of people in your household changes
  • The contact person on your application changes
  • Your income changes
  • Your immigration status changes

Changing Building Selections?

You can request change to your building selections at any time. You can refer to york.ca for a map indicating where social housing buildings are located.

How do I add or remove someone from my application?

You must complete a Request to Make Changes to Your Application form. The new adult family member must complete and submit the form called Adding a Member to an Application for Subsidized Housing to Housing Access. They will need to provide documents of their legal status in Canada for each family member added to your application and submit copies of their T1 General Income Tax Return and Notice of Assessment for the most recent tax year. Housing Access will determine their eligibility for the waiting list.

How do I apply for seniors housing?

Seniors buildings are for people who are 60 years of age or older. At least one member of your household must be 60 years of age or older in order to add seniors’ buildings to your application.

Note: Housing providers may turn down your household if all members are not over the age of 60.

The application process for seniors is the same as the regular waiting list for subsidized housing. The only difference is that you can add seniors buildings to your housing choices.

Many of these buildings have seniors’ support services on-site.

When will I be offered housing?

Households are considered for housing in order of their application date. The buildings you select are operated by many different housing providers. When a vacancy occurs, the housing provider will choose the next applicant on the waiting list provided by York Region’s Housing Access Unit. Housing Access does not offer units and is not aware of when vacancies occur.

How long will it take for me to be offered a unit?

Housing Access cannot provide you with your position on the waiting list and cannot estimate when you will receive an offer of housing. Waiting times vary depending on the location chosen, bedroom size, vacancy turnover and any specific requirements requested (e.g. parking, balcony).

Unit size
Approximate wait time
One-bedroom
15 years or more
Two-bedroom
13 years or more
Three-bedroom
10 years or more
Four-bedroom
14 years or more
Seniors building (60 years of age or older)
8 years or more

How will I be contacted with an offer?

The housing provider that is offering you a unit will phone, email or mail you the offer details when your name is at the top of their waiting list. Make sure that the telephone number you have given Housing Access is a number where you can be reached during the day, or, give us the number of a contact person who can pass a message on to you. In addition, make sure you give Housing Access your email address. You need to call the housing provider back right away, or they will offer the unit to the next person on the waiting list.

What Happens After You Have Applied The Regional Municipality of York en-US

Offered Housing ... Now What?

How manytimes can I turn down an offer of housing?

The Province of Ontario has set new rules for the number of offers an applicant can refuse before their application is removed from the wait list.  Effective January 1, 2021, all applicants will receive one offer of housing.

If an applicant refuses this offer, their application will be removed from the wait list.

If I am housed somewhere that is not my first choice,will I still be on the Waiting List for my other choices?

Once you accept an offer of housing, your file is closed with Housing Access and you will be taken off of all building wait lists.  If you want to move, you will have to begin the application process again with a new application date.

What if I still have questions?

To get more information about applying for subsidized housing call 1-877-464-9675.

Offered Housing Now What? The Regional Municipality of York en-US

Keeping your application up-to-date

Annual update process

Housing Access has made changes to the Annual Update process. Once you are on the waiting list, it is your responsibility to inform Housing Access of any changes to your address, phone number, household composition, household income or immigration status.

You must update your information every year with Housing Access at 1-877-464-9675 to remain on the waiting list.

Applications that are not updated will be cancelled and your name will be removed from the waiting list.

How do I add or remove building choices on my application?

If you are a new applicant applying to the waiting list for subsidized housing, you will be required to select the municipality or municipalities where you would like to live. As your name gets closer to the top of the waiting list, Housing Access will be contacting you to select specific building locations.

Applicants who have been on the waiting list and selected specific building locations, can request to make changes to their housing location preferences at any time by contacting Housing Access at 1-877-464-9675.

How do I add a family member to my application?

The adult family member must complete an Add a Member to an Application for Subsidized Housing form and submit it to Housing Access. You will need to provide legal status in Canada documents for each family member you add to your application and submit copies of your T1 General Income Tax Return and Notice of Assessment for the most recent tax year. Housing Access will determine eligibility for the additional members to the application. The applicant must also complete a Request to Make Change to your Application form.

What if my contact information, income or family changes while I’m on the waiting list?

Applicants must notify Housing Access if there is a change to your:

  • Address
  • Telephone number
  • Email address
  • Members of Household
  • Household income
  • Immigration Status

You are responsible to update your application within 30 days of the change taking place by contacting Housing Access at 1-877-464-9675.


What if I don’t agree with a decision made by Housing Access?

If you received a Notice of Decision from Housing Access, you can request an appeal called an Internal Review. To request an Internal Review please follow the instructions on your Notice of Decision. You must complete a Request for Review Form - Applicants, provide any supporting documents and return them to Housing Access. You must follow the deadline to appeal as outlined in the Notice of Decision.

If your request for internal review is not received within the time limit, Housing Access’ decision will be final.


How to contact Housing Access

Housing Access is located at:

Housing Services, 5th Floor
The Regional Municipality of York
17150 Yonge Street
Newmarket, ON L3Y 8V3

Tel: 1-877-464-9675
Email: Housing.Access@york.ca

Office hours are 8:30 a.m. to 4:30 p.m. Monday to Friday.



Subsidized Housing Forms

External Resources


Housing,subsidized,social,support,rent,rental unit,units,residents,home,house,waiting list,York,assistance,low-cost rent,application,apply,Housing Access The Regional Municipality of York en-US Person filling out application form Applying For Subsidized Housing York Region manages a centralized waiting list for subsidized rental housing units available to eligible residents.

Contact Us

  • Housing Access Centre

  • 1-877-464-9675
    1-866-512-6228

  • Housing Services, 5th Floor
    L3Y 8V3

  • Accessibility

    Accessible formats or communication supports are available upon request

Housing,subsidized,social,support,rent,rental unit,units,residents,home,house,waiting list,York,assistance,low-cost rent,application,apply,Housing Access
url of logo image en-US The Regional Municipality of York Contact Us

Events Calendar


  • More events