The Regional Municipality Of York

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Rent and Utility Assistance

York Region residents may be eligible to receive financial assistance for rent, mortgage payments, utilities and other housing costs through two programs.


People Not Receiving Ontario Works or ODSP Benefits

People who are behind on rental, mortgage or utility payments can get support from the Homelessness Prevention Program

What is the Homelessness Prevention Program?

The Homelessness Prevention Program helps eligible York Region residents, who are homeless or at risk of homelessness not receiving Ontario Works or Ontario Disability Program benefits, to stabilize their housing.

To meet your emergency housing needs, we can help with costs such as:

  • First and last month’s rent
  • Rental arrears
  • Utility arrears
  • Utility security deposit
  • Utility reconnection fees
  • Moving costs
  • Assistance with mortgage payments or arrears
  • Replacement costs for identification
  • Compensation for urgent medical needs
  • Landlord and tenant mediation
The Regional Municipality of York en-US

Who can apply?

To be eligible, you must:

  • Be a resident of York Region
  • Not receive Ontario Works or Ontario Disability Support Program benefits
  • Be a Canadian citizen, permanent resident or refugee
  • Verify being under threat of losing housing, utility service disconnection, or are homeless or living in a temporary shelter
  • Total housing costs must be sustainable when compared to monthly income
  • Have a household income equal to or less than below:
Family Size Income
1 person $40,848
2 Persons $57,768
3 Persons $70,750
4 Persons $81,696
5 Persons $91,338
6 Persons $100,056
7 or more Persons $108,074


The Regional Municipality of York en-US

How to apply?

To apply call Access York, at 1-877-464-9675, TTY 1-866-512-6228 or 905-895-4293 (for deaf & hard of hearing) Monday to Friday 8:30 a.m. to 4:30 p.m.

Access York will make an appointment with one of our two service providers, Salvation Army Northridge Community Church or Jewish Family and Child Services who issue financial assistance and supports to eligible residents.

Follow up support will be provided to you two weeks, one month, three months and six months after receiving benefits from this program.

The Regional Municipality of York en-US

What to bring to my appointment

Applicants may be required to provide the following documents, if applicable and not limited to:

Document Type Documents

Identification
  • Birth certificate
  • Statement of live birth
  • Passport
  • Driver’s license

Immigration status
  • Record of landing
  • Permanent resident card
  • Citizenship certificate

Employment/income
  • SIN card
  • Record of employment
  • Income tax assessment
  • Pay slips
  • Canadian Pension Plan
  • Workplace Safety and Insurance Board
  • Employment Insurance
  • Ontario Student Assistance Program
  • Child or spousal support
  • Canada Child Tax Benefit documents or statements

Assets
  • Vehicle ownership (including boats, trailers and other recreational vehicles)
  • Property ownership
  • Life insurance
  • Investments
  • Inheritance

Living expenses
  • Rental agreements
  • Mortgage agreements
  • Utility costs (heat, hydro, water)
  • Child care receipts
  • Property taxes
  • House and car insurance
  • Condo fees
  • Monthly transportation costs
  • Monthly food costs

Financial information
  • Banking statements
  • Loans
  • Credit card bills

Medical
  • Health card
  • Doctor’s letter (for urgent medical needs)
  • Medical bills

Other
  • Eviction notice
  • Landlord and Tenant Board hearing information
  • Moving costs and bills
The Regional Municipality of York en-US

People Receiving Financial Assistance

People on Ontario Works or the Ontario Disability Support Program who are behind on rental, mortgage or utility payments can get support from the Housing Stability Program for:

  • Preventing a utility cut off
  • Preventing an eviction due to unpaid rent
  • Last month’s rent deposit
  • Moving and storage costs
  • Utility deposits and reconnection costs
  • Household items

Follow up support will be provided to you two weeks, one month, three months and six months after receiving benefits from this program.

Eligibility

To be eligible for the Housing Stability Program, you must:

  • Live in York Region
  • Be homeless or at risk of homelessness
  • Receive assistance from the Ontario Works or Ontario Disability Support Program
  • Have not received benefits from this program within the last three years

You can only receive benefits from this program once every three years.

How to Apply

To apply for the Housing Stability Program, please call:

Toll Free: 1-888-256-1112
TTY: 905-895-4293 or toll free 1-866-512-6228 (for the deaf or hard of hearing)

An appointment will be made with a Housing Stability Worker to see if you are eligible for the program.



Related Resources


financial assistance,moving,rent,hydro,utilities,Ontario works,ODSP,Housing Stability Program,homelessness prevention,eviction,homelessness. The Regional Municipality of York en-US Rent and Utility Assistance Rent and Utility Assistance Rent and utility assistance is designed to help keep you from becoming homeless. You can get financial assistance for rent and utilities through two different programs.

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