The Regional Municipality Of York


Applying for Employment and Financial Assistance

York Region is connecting residents to resources, services, programs and support during the COVID-19 pandemic. Federal and Provincial supports are also available. Please visit our COVID-19 Community Supports page for details.

On October 13th Newmarket Ontario Works is moving from 62 Bayview Parkway to the third floor of 17150 Yonge Street, Newmarket, at the northwest corner of Yonge and Eagle Streets. Please read more here


Ontario residents may be able to get employment and financial support through York Region if they:

  • Live in York Region
  • Are willing to participate in employment workshops, volunteer and/or upgrade their job skills
  • Have a proven financial need

Students ages 16 and 17 attending school full time can apply through a trustee, through their school guidance counsellor or by contacting Access York.

How to Apply

New Centralized Intake for Ontario Works

Effective Monday, November 2, 2020 there is a new process for applying for Ontario Works.

If you are applying for assistance and meet any of the following criteria, you will continue to have applications completed by Access York:

  • An adult providing temporary care for a child who is in financial need and not your dependent
  • Under the age of 18
  • Require a translator to complete an application for social assistance
  • Applying for discretionary benefits including funeral applications
  • In an emergency defined as:
    • Affected by COVID-19
    • Evicted from home
    • Worried about personal safety
    • In an abusive relationship
    • Entering a shelter
    • Affected by fire, flood or another natural disaster
    • Waiting for refugee status

Telephone applications are accepted from Monday to Friday from 8:30 to 3:30 pm and may take approximately 45 minutes to complete. Access York will also support customers by providing immediate supports and referrals to programs and services.

Access York

Hours of operation: Monday to Friday: 8:30 a.m. to 4:30 p.m.
Phone: 1-877-464-9675
TTY: 1-866-512-6228 or 905-895-4293
(for deaf and hard of hearing)

Applying Online

If your application does not fall into any of the above categories please apply online through the link below or call the Intake and Benefits Administration Unit (IBAU) at 1-888-999-1142 (8:30 a.m. to 5 p.m.).

To answer the questions, you will need specific information about you and the family members in your home. See below for the type of information you will need before starting the application. You will be contacted by a caseworker from your local Ontario Works office within four business days of submitting your application. This does not include weekends and holidays.

Information you Need to Provide

When you apply, be sure to have the following information ready:

  • Birth certificate
  • Social Insurance Number (SIN) card
  • Ontario Health Insurance Plan (OHIP) card
  • Immigration/sponsorship information if applicable
  • Full address including postal code
  • Cost of rent or mortgage
  • Cost of utilities (gas, hydro, water)
  • Current landlord’s name and address
  • Address history for the past 12 months
  • Employment history for the past 24 months
  • Most recent monthly bank statement
  • Any sources of income
  • Assets (vehicle, RRSP's, etc.)

Attending your Application Review Appointment

Bring all of your documents with you when you go to your Application Review Appointment. Staff review all documents to decide if you qualify for financial assistance and identify support programs you might also find helpful.

You need to bring your spouse and any dependents over 18 years of age with you to the Application Review Appointment.

If you need an interpreter, Ontario Works may provide one for you. Contact your Ontario Works team or Access York for more information.

Related Resources

External Resources

Ontario works,welfare,Financial Assistance,employment assistance,job help,education,training,apply,interview,documents,verification The Regional Municipality of York en-US Applying for Employment and Financial Assistance Applying for Employment and Financial Assistance In York Region, residents can get Employment and Financial Support through a program called Ontario Works. Applications can be made online or by phone.

Contact Us

  • Ontario Works

  • Toll Free: 1-877-464-9675
    (for the deaf or hard of hearing)

  • Accessibility

    Accessible formats or communication supports are available upon request

Ontario works,welfare,Financial Assistance,employment assistance,job help,education,training,apply,interview,documents,verification
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