The Regional Municipality Of York


Contact Us

For general inquiries, please contact York Region’s Access York contact centre.

If you know the department or service you would like to contact, please refer to the contact information below.

Accessible formats or communication supports are available upon request by contacting the Departments and Services below.

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To provide feedback on our website or a recent services interaction please complete the Feedback Form.

York Region facilities are closed to the public.

In response to the ongoing COVID-19 situation, York Region facilities (except waste depots) are currently closed to the public. A number of services have also been impacted.

Details on disruptions and closures will be updated as the situation evolves.

Key services essential to York Region continue, including Paramedic Services, Water, Waste Management, Shelter Services, Long-term Care, Road Operations and York Region Transit.

Access York Logo

Hours of operation: Monday to Friday: 8:30 a.m. to 4:30 p.m. 
Phone:  1-877-464-9675 
TTY: 1-866-512-6228
(for deaf and hard of hearing)

In-person service:
In response to the ongoing COVID-19 situation, York Region facilities are currently closed to the public.

Mail inquiries:
York Region Administrative Centre
Attention: (Please indicate department, service or contact name)
17250 Yonge Street
Newmarket, ON L3Y 6Z1

Departments and Services

Community and Health Services Department

Corporate Services Department
1-877-464-9675 ext. 71261

Court Services

Childcare Fee Assistance

Children and Family Services

Early Intervention Services

Emergency Police, Fire or Ambulance

Environmental Services Department
(Forestry, water quality, sewer, odour and water related emergencies)

Finance Department
1-877-464-9675 ext. 71640

Health Connection


Human Resources
1-877-464-9675 ext. 75506

Media Inquiries
1-877-464-9675 ext. 71234

Mobility Plus

Office of the CAO
1-877-464-9675 ext. 71201
1-877-464-9675 ext. 71203

Office of the Chairman and CEO
1-877-464-9675 ext. 71104

Paramedic Services
(general information/non-emergency)

Regional Clerk
(Legal claims, environmental assessments, council and committee agenda)
1-877-464-9675 ext. 79000

Roads Dispatch
(Pot holes, missing, damaged and deteriorated signs)
1-877-464-9675 ext. 75200

Social Assistance (Ontario Works)

Take a Walk in the Forest event registration


Transportation Services Department
1-877-464-9675 ext. 75000

Waste Management
(Garbage, recycling, green bin, hazardous waste and community environmental centres)

Water for Tomorrow
(Water conservation and efficiency)

York Regional Police

York Small Business Enterprise Centre
1-877-464-9675 ext. 71572

1-866-MOVE YRT (668-3978)

Ombudsman for The Regional Municipality of York

York Regional Council has appointed ADR Chambers Inc. as the Ombudsman for The Regional Municipality of York. The appointment is effective January 1, 2016.

The Ombudsman is an objective office of last resort for members of the public to bring forward unresolved complaints when all other processes have been exhausted. Acting at arm’s length from the Regional Council and the Corporation, the Ombudsman will independently receive, review and investigate complaints, provide periodic updates as a result of investigations and produce an annual report of its activities. 

ADR Chambers Ombuds Office can be reached via phone or email: 


More information is available at



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