Chat Live with a Registered Nurse

Contact Information

  • Call 1-800-361-5653 (press option 2) to speak with a registered nurse or chat live
  • 911 is always the first number you should call during emergency situations. If you’re worried for your health or that of your child, call 911 or visit your nearest emergency room

Feeling overwhelmed with parenting?

York Region offers expectant and new parents the ability to ask a registered nurse health questions confidentially and anonymously through online chat. Live chat offers support with parental mental health, infant and child nutrition and development.

Live chat is a free service for York Region residents available Monday to Friday, from 8:30 a.m. to 4:30 p.m. To speak to a registered nurse about York Region’s infant/breastfeeding supports or other parenting questions you can also call 1-800-361-5653 and press 2.

Chat live with a registered nurse

Registered nurses can provide expectant and new parents with health teaching on various topics

Infant and Breastfeeding
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Pre-pregnancy, pregnancy and post partum health
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Health and wellbeing of babies and young children
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Child growth and development
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Mental health
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If You're Experiencing an Emergency Situation

If this is an emergency, please contact 911. The registered nurses on this live chat can offer recommendations to support you and your family, however, they do not diagnose illnesses or provide medical advice. Read our disclaimer for more information.

For after hour services, call 811 to speak with a registered nurse 24/7 or chat live at ontario.ca/health811.

Health Connection - Health information line

Live chat is offered in addition to the York Region Health Connection information line that residents can use to ask Public Health professionals confidential information and advice on a variety of topics. Find out more at york.ca/HealthConnection.