Mailbox Damage Reimbursement
York Region can reimburse residents for mailboxes located on Regional roads that are damaged by snow clearing equipment.
Please note, mailboxes damaged by the weight of snow may not be considered for reimbursement.
It is recommended residents purchase a good quality mailbox that can withstand the elements of some snow loading.
Damaged mailboxes should be reported to York Region as soon as possible. Each claim will be investigated to determine if it is valid.
The maximum reimbursement amount is $75. It is the property owner’s responsibility to replace and install the new mailbox.
Residents may request for York Region to replace the mailbox. If the request is approved, the mailbox will be replaced with a standard mailbox and no reimbursement will be provided.
Claim process
Residents may either call York Region at 1-877-464-9675 to request a standard mailbox replacement and no reimbursement or they may request a reimbursement for the new replacement mailbox by completing the mailbox claim form along with including a scanned copy of the receipt.
Once a claim is approved, it will be processed for reimbursement. The process takes four to six weeks from the time the claim form is received to issuing the reimbursement. A temporary mailbox will be installed until the mailbox is reimbursed or replaced.
For more information or if you have further questions, please call 1-877-464-9675.
