Emergency and Transitional Housing

If you or someone you know is experiencing homelessness or fleeing an abusive situation, an emergency housing facility can provide temporary housing and wraparound supports.

People experiencing homelessness in York Region that are seeking shelter are asked to contact the York Region Emergency Housing Central Intake Line at 1-877-464-9675 ext. 76140. This phone line is answered 24 hours a day, seven days a week.

For more information please call:

1-877-464-9675 ext. 76140
TTY: 1-866-512-6228 (for the deaf or hard of hearing)

Street Outreach Van

You can also contact the Street Outreach Van at 1-866-553-4053 seven days a week from 2 p.m. to 9 p.m. The Street Outreach Van (operated by Loft/Crosslinks) provides mobile services and supports for people experiencing homelessness at no cost.

Eligibility

To be eligible to stay, you must meet the requirements of the particular facility which will be shared with you when you contact the Emergency Housing Central Intake Line phone number included on this page.

New Emergency and Transitional Housing

Aurora

New emergency and transitional housing for men in Aurora

York Region is constructing a new men's emergency and transitional housing building to replace the existing aging emergency housing building, Porter Place, which is currently located in the Town of East Gwillimbury. The location of the proposed building is 14452 Yonge Street in the Town of Aurora. Construction is anticipated to begin in spring 2023 with occupancy by 2025. The new building will provide inclusive, flexible, and client-centred supports for men at risk of or experiencing homelessness.

Visit york.ca/MensHousing for more information.

Cold Weather Response Plan

York Region’s Cold Weather Response Plan provides safe and welcoming services for people experiencing homelessness in York Region during the cold weather season. The plan expands services that safeguard people experiencing homelessness from cold weather, alerts people experiencing homelessness and other members of the public that cold weather conditions are expected or currently exist, and supports people experiencing homelessness to take appropriate precautions. Read more in the Cold Weather Response Plan summary.

Heat Relief Strategy 

York Region’s Heat Relief Strategy for People Experiencing Homelessness provides access to expanded supports and services during the hot weather season, including drop-in programs, municipal cooling centres and community meal programs, as well as the distribution of cooling kits to help mitigate the effects of extreme heat for people experiencing homelessness. The 2023 Heat Relief Strategy is in effect from July 1, 2023, to September 30, 2023. Read more in the Heat Relief Strategy for People Experiencing Homelessness.

Adult Emergency Housing Facilities

Men

Porter Place Men's Shelter
Services provided by Blue Door
Phone: 905-898-1015
Toll Free: 1-888-554-5525
bluedoor.ca

Passage House (Transitional)
Services provided by Blue Door
Phone: 905-898-1015
Toll Free: 1-888-554-5525

Women

Belinda's Place (Emergency and Transitional)
Services provided by The Salvation Army
Phone: 289-366-HOPE (4673)
belindasplaces.org

Drop-by Programs 

Richmond Hill Drop-by Program
In partnership with Krasman Centre and the City of Richmond Hill
Phone: 416-509-9681
Address: Richmond Hill Wave Pool at 5 Hopkins Street, City of Richmond Hill 
Hours: Seven days a week, including holidays, from 10 a.m. to 4 p.m. (Wednesdays from 12:30 p.m. to 4p.m. only) 

Newmarket Drop-by Program  
In partnership with Inn From the Cold, Krasman Centre and Town of Newmarket 
Phone: 647-512-8754  
Address: Ray Twinney Recreation Complex (Multi-Purpose Room) at 100 Eagle Street West in Newmarket (enter at the north west side of building)  
Hours: Monday to Friday from 10 a.m. to 4 p.m. (closed on weekends and holidays) 

Women and Children Fleeing Abuse

Sandgate Women's Shelter
Phone: 905-722-4043
Toll Free: 1-800-661-8294 (crisis line)
sandgate.ca

Yellow Brick House Women's Shelter
Phone: 905-727-1944
Toll Free: 1-800-263-3247 (crisis line)
yellowbrickhouse.org

Families

Leeder Place Emergency Family Shelter
Services provide by Blue Door
Phone: 905-898-1015
Toll Free: 1-888-554-5525
bluedoor.ca

Youth

360°kids at Richmond Hill Hub (Male and Female - Emergency and Transitional)
Connections – Emergency Housing
STAY (Supportive Transitional Apartments for Youth) – Transitional Housing
Phone: 905-475-6694
360kids.ca

Sutton Youth Services (Co-ed - Emergency and Transitional)
Services provided by The Salvation Army
Phone: 905-722-9076
Toll Free: 1-877-972-0898

The Bridge (Transitional)
Services provided by The Salvation Army
Phone: 905-722-9076
Toll Free: 1-877-972-0898
suttonyouthservices.ca

Seasonal Shelter Program 

The Seasonal Shelter program provides emergency overnight accommodation to residents experiencing homelessness from fall to spring. Seasonal Shelter participants will receive meals, access to in-house programming, referrals to external services and housing case management support. York Region Social Assistance Case Coordinators provide on-site services and conduct Ontario Works assessments, make referrals to community agencies and coordinate wrap-around supports. 

Inn from the Cold

Located in Newmarket, Inn from the Cold provides accommodation and services for adults including meals, laundry, referrals and support from housing and mental health workers and case managers.

Phone: 905-895-8889 – (a monitored voicemail system is available)
Adress: 510 Penrose Street, Newmarket
Hours: Open 24/7, October to April
Website: innfromthecold.ca

Mosaic Interfaith Out of the Cold

Services are available for adults including meals, clothing, transportation services, and referrals for housing, employment and income supports.

Phone: 905-955-9964
Location: Markham, Richmond Hill or Thornhill on a rotating basis
Hours: 4:00 p.m. until 7:00 a.m., seven nights a week, November to March
Website: bluedoor.ca/mosaic-interfaith/

External Resources