Contact Us
York Region facilities are closed to the public.
In response to the ongoing COVID-19 situation, York Region facilities (except waste depots) are currently closed to the public. A number of services have also been impacted.
Details on disruptions and closures will be updated as the situation evolves.
Key services essential to York Region continue, including Paramedic Services, Water, Waste Management, Shelter Services, Long-term Care, Road Operations and York Region Transit.
For general inquiries, please contact York Region’s Access York contact centre.
If you know the department or service you would like to contact, please refer to the contact information below.
By phone:
Phone: 1-877-464-9675
TTY: 1-866-512-6228
(for deaf and hard of hearing)
*We are currently experience service disruptions with the TTY. While we work to repair the issue, you can reach us at @email
Hours of operation: Monday to Friday from 8:30 a.m. to 4:30 p.m.
Closed on weekends and Statutory Holidays
By email:
@email
In-person service:
In response to the ongoing COVID-19 situation, York Region facilities are currently closed to the public.
Mail inquiries:
York Region Administrative Centre
Attention: (Please indicate department, service or contact name)
17250 Yonge Street
Newmarket, ON L3Y 6Z1
Accessible formats or communication supports are available upon request by contacting the Departments and Services below.
How are we doing?
To provide feedback on our website or a recent services interaction please complete the Feedback Form.
Departments and Services
Community and Health Services
1-877-464-9675
@email
Corporate Services
1-877-464-9675
Court Services
1-877-331-3309
Childcare Fee Assistance
1-877-464-9675
@email
Children and Family Services
1-877-464-9675
@email
Early Intervention Services
1-877-464-9675
@email
Emergency Police, Fire or Ambulance
911
Environmental Services
(Forestry, water quality, sewer, odour and water related emergencies)
1-877-464-9675
@email
Finance
1-877-464-9675 ext. 71640
Health Connection
1-800-361-5653
@email
Housing
1-877-464-9675
@email
Human Resources
1-877-464-9675 ext. 75506
@email
Media Inquiries
1-877-464-9675 ext. 71234
@email
Mobility On-Request
1-866-667-5327
Mobility On-Request Paratransit
1-866-744-1119
Office of the CAO
1-877-464-9675 ext. 71201
1-877-464-9675 ext. 71203
Office of the Chairman and CEO
1-877-464-9675 ext. 71104
@email
Paramedic Services
(general information/non-emergency)
1-877-464-9675 ext. 74750
@email
Regional Clerk
(Legal claims, council and committee agenda)
To submit a legal claim, please email @email
Limited in-person Statement of Claim service appointments are available, please email @email to book.
1-877-464-9675 ext. 71320
Social Assistance (Ontario Works)
1-877-464-9675
@email
Take a Walk in the Forest event registration
1-877-464-9675
@email
Tourism
1-877-464-9675
@email
Transportation
(Regional Roads)
1-877-464-9675 ext. 75000
@email
(Urgent matters after hours impacting the safety of road users, such as traffic signal outage or road emergency)
1-877-464-9675 ext. 75200
Waste Management
(Garbage, recycling, green bin, hazardous waste and community environmental centres)
1-877-464-9675
@email
Water for Tomorrow
(Water conservation and efficiency)
1-877-464-9675
@email
York Regional Police
1-866-8POLICE
1-866-876-5423
@email
York Small Business Enterprise Centre
1-877-464-9675 ext. 71572
York Region Transit (YRT)
905-762-2100
1-866-MOVE YRT (668-3978)
yrt.ca
Ombudsman for The Regional Municipality of York
York Regional Council has appointed the Ontario Ombudsman as the Ombudsman for The Regional Municipality of York. The appointment is effective January 1, 2021.
The Ombudsman is an objective office of last resort for members of the public to bring forward unresolved complaints when all other processes have been exhausted. Acting at arm’s length from the Regional Council and the Corporation, the Ombudsman will independently receive, review and investigate complaints, provide periodic updates as a result of investigations and produce an annual report of its activities.
The Ontario Ombudsman Office can be reached via phone or email:
More information is available at ombudsman.on.ca
