Book a Court Customer Service Appointment

Front counter customer services are available by walk-in without an appointment; however, appointments are encouraged to avoid long wait times. 

The following services are available:

• Traffic ticket and fine payments
• Submitting a request for a trial to be scheduled
• Filing re-opening and time extension applications
• Obtaining appeal information
• Submitting requests for disclosure
• Serving appeals, motions involving appeals, factums, transcripts, and books of authority for Part I POA and Part III POA municipal offences with the Regional Prosecutor
• General inquiries

When booking an appointment online for front counter services, select the court location that corresponds with the location code on your offence notice (ticket). The location code is the first four- digits of your offence number. Please see Tickets and Summons for examples.

Once the booking is complete, you will receive a confirmation email containing your appointment details as well as instructions on how to reschedule or cancel an appointment if needed.

This video will guide you to the front counter for your courts customer service appointment.

Appointments are also available by calling the Newmarket courthouse at 1-877-331-3309 or the Richmond Hill courthouse at 1-866-758-0750 from the hours of 8:30 a.m. to 4:30 p.m. When booking an appointment, you will be asked for your name, phone number, email address and offence number.