Housing York Inc. Tenant Information
Housing York promotes effective communication with residents by providing newsletters, bulletins, comment cards, resident surveys and resident meetings. Check your Housing York notice board for the latest information in your community.
Maintenance Requests
We provide the following for maintenance and repair requests:
- Maintenance repair forms and drop-off boxes in every building
- Staff contact information posted on the notice board in your building
- "While you were out" notices to confirm your request has been completed
- Service reply cards to submit your feedback
- Maintenance and repair service standards
Important Documents
| Type of Document | Document |
|---|---|
|
Contact Information |
Housing York Contact Information for Property Managers and Tenant Services Coordinators |
|
Maintenance Requests |
Maintenance Request Form (includes maintenance and repair service standards)
|
|
News |
Housing York 2022 Highlights
|
|
Tenant Handbook |
|
|
Rent |
|
|
Rent-Geared-to-Income |
Annual Subsidy Renewal Form
|
|
Overnight Visitors |
|
|
Internal Transfers |
Internal Transfer Policy and Guidelines
|
|
Smoke-Free Policy |
Housing York Smoke-Free Policy
|
|
Parking |
|
|
Tenant Insurance |
Housing York Tenant Insurance Policy
|
|
Bylaws |
|
|
Inclusion |
Documents are available in an accessible format or with communication supports upon request. Contact: 905-898-1007
Housing York Offices
HYI offices are open to the public, however, visits are strictly by appointment only. Please schedule an appointment in advance to ensure a team member is available to assist you.
Residents can call or email Housing York Inc. during regular business hours at:
1-877-464-9675 ext. 72735
Mailing Office
Housing York Inc.
17150 Yonge Street, 5th Floor
Newmarket, ON L3Y 8V3
Hours of Operation: Monday to Friday, 8:30 a.m. to 4:30 p.m.
Please note: Effective December 1, 2022, the Housing York south office has been closed indefinitely. All mail must be sent to the main office address, listed above.
Contact information for Tenant Services Coordinators and Property Managers is posted under Important Documents above and on the central bulletin boards at all buildings.
