Information for Housing Providers

The Regional Municipality of York is responsible for the administration of community housing in York Region.

Community housing providers are responsible for the day-to-day operation of their buildings and administrative duties such as subsidy calculations delegated to them by the Region. Housing Providers must comply with the requirements set out in the Housing Services Act, 2011 or their operating or contribution agreements, as well as local rules set by York Region.

Program Instructions

Program Instructions help housing providers understand their responsibilities and correct procedures for administering rent-geared-to-income (RGI) and other rent subsidy programs. Housing providers must follow the rules and procedures that apply to their program.

Program Instructions are grouped below by community housing program type.

Housing Program	Type of Housing
Housing Services Act (HSA) Provincial Reform/Part VII	Non-profit and co-operative housing formerly funded and administered by the Province of Ontario
Federal Housing *	Non-profit housing providers with a former Canada Mortgage and Housing Corporation (CMHC) operating agreement
Affordable Housing	Non-profits built under the Affordable Housing Program (AHP), Investing in Affordable Housing Program (IAH), and Ontario Priorities Housing Initiative (OPHI)

*Program Instructions are not applicable to Federal Housing Co-operatives, which do not have funding and/or administrative relationships with York Region

Information by Housing Provider Type

Information for federal housing providers with operating agreements

Federal Program Eligibility

Version	Title	Associated Forms and Resources
2021-03	COVID-19 In-Situ for Market Rent households living in Community Housing
2020-04	COVID-19 In-Situ for Market Rent households living in Community Housing
2012-08	Section 26 and 27 Ingoing Income Limit Changes
2015-03	In-Situ Priority for Market Rent Households	In-Situ Application Checklist In-Situ Priority Application - FAQ In-Situ Priority Application
2005-06	Additional Bedrooms for Caregivers

Rent Supplement Eligibility

Version	Title	Associated Forms and Resources
2023-03	Local Eligibility: Rule Asset Limits	Rent Subsidy Review Form
2023-02	Local Eligibility: Rule Income Limit	Rent Subsidy Review Form
2021-02	Local Eligibility Rule: Income and Asset Limits	Rent Subsidy Review Form
2020-10	Rent-Geared-to-Income Eligibility: Refusing an Offer of Housing	Applicants Unable to Contact Housed Applicants Applicant Refused Offer of Subsidized Unit Housing Provider Refused to Offer Unit
2020-09	Rent Geared-to-Income Occupancy Standards in York Region	Housing Provider Template Letter: Communication to Overhoused Tenants and Members
2020-08	Government Income Sources Available to Seniors Fourth Quarter
2018-04	Decision Review Process	Request for Review Form – Tenants/Members Reconsidering a decision process flow chart Cancelling a Request for Review Form Communications Record
2008-07	Requirements for Housing Providers to Use the Centralized Waiting List for Modified Units Without Supports
2004-01	Rent Geared-to-Income (RGI) Eligibility Reviews by an Eligibility Review Officer	ERO Referral Form

Rent Geared-to-Income

Version	Title	Associated Forms and Resources
2024-01	Minimum Rent for 2024-2025
2023-01	Minimum Rent for 2023-2024
2021-12	Treatment of COVID 19 Recovery Benefits under Rent Geared to Income Simplification
2021-11	Minimum Rent for 2021-2022
2021-10	In-Year Rent-Geared-to-Income Reviews
2021-09	Annual Rent-Geared-to-Income Reviews
2021-08	Adjusted Family Net Income
2021-07	Reasonable Efforts to Pursue Income
2021-06	Maximum Absence from Unit
2021-05	Leases and Occupancy Agreements (Housing Services Act)
2021-01	Government Income Sources Available to Seniors First Quarter
2020-11	Administering RGI During the 2021 Provincial Rent Freeze
2020-08	Government Income Sources Available to Seniors Fourth Quarter
2020-06	Minimum Rent Payable for Tenants and Members Receiving Rent-Geared-to-Income	Minimum Rent Payable — Presentation
2020-05	Administering Rent-Geared-to-Income during COVID-19

Funding, Reporting & Capital Plans

Version	Title	Associated Forms and Resources
2008-03	Annual Capital Plans	Capital Plan Form Capital Plan Update Form
2008-02	Treatment of Financial Investments
2008-01	Treatment of Energy Incentives
2007-08	Treatment of Bad Debt
2007-07	Reporting Former Tenant/Member Arrears	Former Tenant Member Arrears Form

Information for housing providers governed by the Housing Services Act (HSA)

Eligibility

Version	Title	Associated Forms and Resources
2023-03	Local Eligibility: Rule Asset Limits	Rent Subsidy Review Form
2023-02	Local Eligibility: Rule Income Limit	Rent Subsidy Review Form
2021-13	Rent-Geared-to-Income Eligibility: Refusing an Offer of Housing	Job Aid: Offer Process for Housing Providers
2021-03	COVID-19 In-Situ for Market Rent households living in Community Housing
2021-02	Local Eligibility Rule: Income and Asset Limits	Rent Subsidy Review Form
2020-09	Rent Geared-to-Income Occupancy Standards in York Region	Housing Provider Template Letter: Communication to Overhoused Tenants and Members
2020-04	COVID-19 In-Situ for Market Rent households living in Community Housing
2018-04	Decision Review Process	Reconsidering a decision process flow chart Communications Record – Housing Providers Cancelling a Request for Review Request for Review Form – Tenants/Members
2015-03	In-Situ Priority for Market Rent Households	In-Situ Application Checklist In-Situ Priority Application - FAQ In-Situ Priority Application
2008-07	Requirements for Housing Providers to Use the Centralized Waiting List for Modified Units Without Supports
2005-06	Additional Bedrooms for Caregivers
2004-01	Rent Geared-to-Income (RGI) Eligibility Reviews by an Eligibility Review Officer	ERO Referral Form

Rent Geared-to-Income

Version	Title	Associated Forms and Resources
2024-01	Minimum Rent for 2024-2025
2023-01	Minimum Rent for 2023-2024
2022-01	Minimum Rent for 2022-2023
2021-12	Treatment of COVID 19 Recovery Benefits under Rent Geared to Income Simplification
2021-11	Minimum Rent for 2021-2022
2021-10	In-Year Rent-Geared-to-Income Reviews
2021-09	Annual Rent-Geared-to-Income Reviews
2021-08	Adjusted Family Net Income
2021-07	Reasonable Efforts to Pursue Income
2021-06	Maximum Absence from Unit
2021-05	Leases and Occupancy Agreements (Housing Services Act)
2021-04	Government Income Sources Available to Seniors Second Quarter
2021-01	Government Income Sources Available to Seniors First Quarter
2020-11	Administering RGI During the 2021 Provincial Rent Freeze
2020-08	Government Income Sources Available to Seniors Fourth Quarter
2020-07	Government Income Sources Available to Seniors 2020 Third Quarter
2020-06	Minimum Rent Payable for Tenants and Members Receiving Rent-Geared-to-Income	Minimum Rent Payable — Presentation
2020-05	Administering Rent-Geared-to-Income during COVID-19
2020-03	Government Income Sources Available to Seniors 2020 Second Quarter
2020-02	Subsidy Advance Payment to Manage COVID-19 (Housing Services Act)
2020-01	Government Income Sources Available to Seniors (Housing Services Act) 2020 First Quarter Update
2019-05	Government Income Sources Available to Seniors (Housing Services Act) 2019 Fourth Quarter Update

Funding, Reporting & Capital Plans

Version	Title	Associated Forms and Resources
2008-02	Treatment of Financial Investments
2007-08	Treatment of Bad Debt
2007-07	Reporting Former Tenant/Member Arrears	Former Tenant Member Arrears Form
2004-12	Treatment and Reporting of Vacant Units
2003-02	Section 96 Requirements to Register a Document on Title

Information for housing providers with buildings constructed under the Affordable Housing Program (AHP) or Investing in Affordable Housing for Ontario Program (IAH)

Eligibility

Version	Title	Associated Forms and Resources
2025-03	Setting Rents for AHP/IAH/OPHI Communities
2025-02	Setting Rents for AHP Pilot – Community Rental Housing Program Funded Units
2025-01	Setting Rents for AHP Strong Start Communities
2024-03	Achieving Affordable Rents for AHP/IAH Communities
2024-02	Achieving Affordable Rents for AHP Pilot - Community Rental Housing Program Funded Units
2024-01	Achieving Affordable Rents for AHP Strong Start Communities
2022-03	Achieving Affordable Rents for AHP/IAH Communities
2022-02	Achieving Affordable Rents for AHP Pilot Community Rental Housing Program Funded Units
2022-01	Achieving Affordable Rents for Affordable Housing Program Strong Start Communities
2021-06	Regional Rent Assistance Program Eligibility: Refusing an Offer of Housing	Job Aid: Offer Process for Housing Providers
2021-05	Achieving Affordable Rents for AHP IAH Communities
2021-04	Achieving Affordable Rents for AHP Pilot Community Rental Housing Program Funded Units
2021-03	Achieving Affordable Rents for Affordable Housing Program Strong Start Communities
2021-01	Regional Rent Assistance Program Guide Local Eligibility Rule: Income and Asset Limits	Regional Rent Assistance Rent Benefit Request Form Asset Limit Tenant Communication
2020-08	Implementing the 2021 Provincial Rent Freeze for Current Market Rent Tenants
2020-07	Administering Regional Rent Assistance During the 2021 Provincial Rent Freeze
2020-05	COVID-19 In-Situ Program for Market Rent Households in Community Housing (AHP/IAH)	COVID-19 In-Situ Program Application Form COVID-19 In Situ Application Checklist
2020-04	Advancing Rent Assistance Payments to Manage COVID-19
2020-03	Rent Increases for AHP Pilot - Community Rental Housing Program Funded Units
2020-02	Achieving Affordable Rents for AHP/IAH Communities
2020-01	Achieving Affordable Rents for AHP Strong Start Communities
2018-04	Minimum Rent Changes and Ontario Works Shelter Allowance Increase
2018-03	Decision Review Process	Reconsidering a decision process flow chart Communications Record – Housing Providers Cancelling a Request for Review Request for Review Form – Tenants/Members
2018-01	Rent Increases for Community Rental Housing Program (CRHP) Pilot Funded Units
2015-02	Short Term Assistance for Renters (STAR) Program	STAR Program Eligibility Criteria Clarifications - Appendix A STAR Referral Form
2015-01	In-Situ Priority for Market Rent Households	In-Situ Application Checklist In-Situ Priority Application - FAQ In-Situ Priority Application
November 2014	Mandatory Accessibility for Ontarians with Disabilities Act, 2005 (AODA) Training	AODA Training Certificate
October 2014	Changes to Ontario Works Shelter Allowance for Regional Rent Assistance Program Rent Benefit Calculations

Other Information for Housing Providers

Version	Title	Associated Forms and Resources
	Rent Increase Guidelines 2025
	Rent Increase Guideline 2024
	COVID-19 Resilience Infrastructure Stream Application Guide	COVID-19 Resilience Stream Application Form
	Housing Provider Capital Repair Funding Application Form	Housing Provider Capital Repair Grant Program Guide 2022/23 Canada-Ontario Community Housing Initiative (COCHI) and Ontario Priorities Housing Initiative (OPHI) Program Guidelines COCHI and OPHI Application Guide
	Social Housing Innovation Fund Application Form	Social Housing Innovation Fund – Application Guide
	Rent Increase Guideline 2023
2021-03	COVID-19 In-Situ for Market Rent Households Living in Community Housing
2020-07	Bill 184 - Changes to the Residential Tenancies Act, 2006
2020-04	COVID-19 In-Situ Program for Market Rent Households in Community Housing	COVID-19 In-Situ Program Application Form COVID-19 In-Situ Program Re-Application Form COVID-19 In Situ Application Checklist
	Ontario Priorities Housing Initiative (OPHI) Application for Ontario Renovates (Capital Repairs)
	Legislative Updates & End of Operating Agreements and Mortgages	Social Housing Notification - RGI Simplification 2019 Social Housing Notification - Community Safety 2019 Social Housing Notification - Transfers 2019 Social Housing Notification - Refusals 2019
	Technical Backgrounder - End of Operating Agreements and Mortgages (September 2019)
2018-02	Property Management (Housing Services Act)
	Changes to Waiting List Application Process - May 2017
	Promoting Affordable Housing Act
	Notice to End Tenancy Due to Fear of Sexual or Domestic Violence
2015-10	Short Term Assistance for Renters (STAR) Program	STAR Program Eligibility Criteria Clarifications - Appendix A STAR Referral Form
2015-09	Remuneration of Directors
2015-08	Minimum Number of Board Meetings
2015-06	Conflict of Interest
2015-04	RGI Calculation - Treatment of Financial Assistance Provided to Thalidomide Survivors
2014-04	New Mandatory Accessibility for Ontarians with Disabilities Act, 2005 (AODA) Training	AODA Training Certificate
2010-03	York Region Accessible Customer Service – Mandatory Training	AODA Training Certificate

Information for Housing Providers

Program Instructions

Information by Housing Provider Type

Federal Program Eligibility

Rent Supplement Eligibility

Rent Geared-to-Income

Funding, Reporting & Capital Plans

Eligibility

Rent Geared-to-Income

Funding, Reporting & Capital Plans

Eligibility

Related Resources

Housing Services

Phone

Address

Accessibility