Contact Us

York Region offers a variety of ways for residents to connect with their local government, ensuring easy access to information and services. Whether you have questions, need assistance or want to provide feedback, there are multiple contact options available to suit your needs.

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To provide feedback on our website or a recent services interaction, please complete the Feedback Form.

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Phone

Call York Region for information on Regional programs and services. 

1-877-464-9675

Monday to Friday: 7 a.m. to 7 p.m.
Saturday and Sunday: 8:30 a.m. to 4:30 p.m.
Holidays: 8:30 a.m. to 4:30 p.m.

Dial 711 with a TTY Device

Monday to Friday: 7 a.m. to 7 p.m.
Saturday and Sunday: 8:30 a.m. to 4:30 p.m.
Holidays: 8:30 a.m. to 4:30 p.m.

Mail and In-Person

17250 Yonge street building

Mail

To send mail to York Region, please send to:

York Region Administrative Centre
Attention: (Please indicate department, service or contact name)
17250 Yonge Street
Newmarket, ON
L3Y 6Z1

17150 Yong street inside the building

In-Person

Customer Service, Public Health, Provincial Offences and Small Business

17150 Yonge Street
Newmarket, ON
L3Y 8V3

Monday to Friday from 8:30 a.m. to 4:30 p.m.
Closed on weekends and Statutory Holidays.

Ombudsman for The Regional Municipality of York

York Regional Council has appointed the Ontario Ombudsman as the Ombudsman for The Regional Municipality of York. The appointment is effective January 1, 2021. The Ombudsman is an objective office of last resort for members of the public to bring forward unresolved complaints when all other processes have been exhausted. Acting at arm’s length from the Regional Council and the Corporation, the Ombudsman will independently receive, review and investigate complaints, provide periodic updates as a result of investigations and produce an annual report of its activities.

Submit a Complaint Online