Report Street Lamp Outage
York Region operates and maintains the street lights at intersections on Regional roads. Each street lamp owned by York Region has a unique identification tag. These tags are numbered and have the York Region logo on them.
Street lamps on local roads and between intersections on Regional roads are maintained by local municipalities.
Anyone who sees a street light that is burned out should inform York Region. The closest intersection and/or house number are needed so York Region can find out who is responsible for fixing the street light.
It is important to replace street lamps as soon as they burn out. The light helps drivers see pedestrians, cyclists, animals and other vehicles when driving in the dark.
Report an Outage
To report a street lamp outage please contact us at:
Transportation Services Contact Centre
Monday to Friday 8:30 a.m. to 4:30 p.m.
Toll free: 1-877-464-9675 Ext. 75000
After Hours - Roads and Traffic Operations Centre
To report urgent matters impacting the safety of road users, such as a spill, traffic signal outage or road emergency, please call:
Toll free: 1-877-464-9675, ext. 75200
Be sure to provide the tag identification number and the closest intersection.