Garbage and Recycling Live Chat

Chat live with an agent for answers about garbage, green bin, recycling and waste reduction programs.

Live Chat operating hours: 

• Monday to Friday: 7 a.m. to 7 p.m. 
• Saturday, Sunday and holidays: 8:30 a.m. to 4:30 p.m. 

Using Live Chat 

• In order for us to help you better, we ask that you keep your questions brief and focused
• To start a chat, click the blue “Chat with an Agent” button at the bottom right of the screen
• You will be asked to select your topic of interest from the menu that appears
• If your topic is not there or you need more help, select the menu option “Chat with Us”
• At the end of the session, you’ll be invited to complete a short optional survey  

Notice of Collection: York Region may need to collect personal information (address, phone number, etc.) in order to assist you and will only use your personal information for the purposes identified in York Region's Website Terms of Use. By using Live Chat, you consent to York Region's use of your personal information. If you have any additional questions, please call 1-877-464-9675.