Use this online service to report poor road conditions or debris on a Regional road.
York Region operates and maintains Regional roads. Occasionally, road conditions can become impacted or unsafe due to weather like ice or flooding, potholes or debris like mud, gravel or deceased animals.
Debris on Regional roads impacting safety should be reported to York Region.
General inquiries may be directed to:
York Region, Public Works
Monday to Friday, 7 a.m. to 7 p.m.
Saturday, Sunday and holidays from 8:30 a.m. to 4:30 p.m.
Toll free: 1-877-464-9675 Ext. 75000
TTY: 1-866-512-6228
E-mail: @email
After Hours - Roads and Traffic Operations Centre
To report urgent matters impacting the safety of road users, such as a spill, traffic signal outage or road emergency, please call toll free: 1-877-464-9675, ext. 75200