Report Streetlight Outage
Report a Streetlight Outage
Use this online service to report a streetlight outage on Regional road.
York Region operates and maintains streetlights (lamp posts) at intersections on Regional roads. Each streetlight owned by York Region has a unique identification tag. These tags are numbered and display the York Region logo.
Streetlights on local roads and between intersections on Regional roads are maintained by local municipalities.
Streetlight outages should be reported to York Region. The closest intersection and/or house number and the tag identification number are requested so York Region can determine who is responsible for fixing the streetlight.
It is important to replace streetlights as soon as they burn out. The light helps drivers see pedestrians, cyclists, animals and other vehicles when driving in the dark.
Contact Information
General inquiries may be directed to:
York Region, Public Works
Monday to Friday, 7 a.m. to 7 p.m.
Saturday, Sunday and holidays from 8:30 a.m. to 4:30 p.m.
Toll free: 1-877-464-9675 Ext. 75000
TTY: 1-866-512-6228
E-mail: @email
After Hours - Roads and Traffic Operations Centre
To report urgent matters impacting the safety of road users, such as a spill, traffic signal outage or road emergency, please call toll free: 1-877-464-9675, ext. 75200
Identifying Streetlight Tags
Be sure to provide the tag identification number and the closest intersection.
